Close Location to Imagine Festival

Our car and other cars were damaged in your parking lot. We Asked employee to check cameras. We were told only the manager could check cameras and she would be in Sunday morning. By check out time the manager still wasn’t there. We left our number and we’re assured that she would call us and let us know if anything was seen on cameras because we needed that for the police report. The manager never called. We will probably choose a different hotel next year when we return. (We booked 5 rooms) because of the lack of customer concern and failure to follow through to help customers when damage happens on your property.

location! staff is very kind and accommodating!!! Rita and Tara are Fabulous!!

-was there in dec 2022 and Jan 2023 and now in April the lobby floor is still in pieces with yellow caution tape limiting the space for guests and posing a safety risk to guest. you have wonderful staff and not fair for the staff to have to defend the unusable area of their workplace. - the bkfst offering could be better -late night Noisy guests - floors above our room - running in halls slamming doors-

in Cartersville for work my family and my welding partner family came in town on different occasions and they made sure to put the rooms closer and was not bothered much seeing that we worked night shift.

nothing really besides one housekeeping getting mad that I told her we was not checking out. she got mad and started talking in Spanish not knowing my partner speaks Spanish. but everything else was great

Breakfast was a grab and go but good, had 2 rooms . My refrigerator. Stop working and they switched it out before coming back from dinner May be 1 hour and 1/2. Bathroom in other room light blew out told them in morning , came back 3 hours later and was fix . .

Only thing I could recommend is that their cable needs to be better some stations froze think it was a signal issue. Elevator. Floor needed fix was a trip hazard

Friendly and helpful staff.

Room maintenance could be better. The room was nice but there were issues with being able to turn on shower. Chair had dust/dirt which indicated it is not being cleaned!

I am truly Is happy to be a guest here At the microtel by Wyndham In Cartersville. Javi the general manager is amazing,. And miss Rita the Front desk supervisor It's so kind And knowledgeable. The microtel here in Cartersville Is truly the best, From their Staff to their amenities. They have certainly Exceeded my expectations.

Very satisfied,!!!

The location was quiet and well maintained. The elevators were a bit dirty. But all in all it worked for us.

Breakfast was a disappointment. They are handing out a brown bag with two muffins and a granola bar, with a bottle of water. Several mornings they did not have any creamer at the coffee station. We checked with the front desk and they were out. Cream finally arrived on the last day. Once we got in the elevator and there was a housekeeping cart riding with no one attending to it.

I would have preferred some meat to go with the eggs or pancakes.

I didn’t like the maid service she didn’t give up clean towels the second and third day. We had our trash bagged she took the trash and never left another bag for our trash.

I enjoyed the upgrade to Queen's Bedroom Private Studio. The bed was very comfortable. The room was very clean with extra linens and pillows. The shower head was great on my skin.

They just need to update the carpet and room curtains and steam clean the sofa. Everything else is updated and nice.

It was great

I had to extend my stay after the 7th until the 14th and the hotel.had me rebook through Booking.com, which was fine but the rate went up by 80$