I've been staying at Motel West for years, so feel a loyalty to them; however, on the rare occasions when they were completely booked, I was forced to stay with other facilities in the area. Even when their rates were much higher than Motel West, I was always disappointed with one or two aspects of the other locations, and the ownership (Marriott, Best Western, Holiday Inn Express,) didn't seem to matter. Either their staff was unfriendly, the room was dirty, loud parties were going on in adjoining rooms, etc. Motel West has it's own business model and philosophy that works and has proven to be successful over a long period of time. When I travel to Idaho Falls, it's just a given that I will stay at Motel West! Even though it's an older facility, it's constantly updated and has all of the same features you'd expect at a motel that is far more expensive.

I can't think of a thing

We were pleasantly surprised at the size of the room. It had two comfy queen size beds with a large two person whirlpool tub! Very spacious. The owners have taken good care of the place and have kept very good care of the place and have done a lot to well maintain and update the hotel. They supplied plenty of towels for the tub and shower, they were not stingy with the towels. Unfortunately we didn't have the time to enjoy the tub, but was nice to have the opportunity. The room was clean and nice.

The shower was a bit small, but sufficient for the purpose. The carpet was a bit worn, but clean.

They are a MOTEL not a Hotel. We were looking for a stop over that was reasonable priced, quiet, clean, and safe. We were not disappointed. MW is an older motel that has been remodeled by someone who knew how and they must have a good maintenance person and house keepers. The front desk staff were both fantastic and seemed to enjoy their job. You will get basic amenities, a great place to stay without breaking your pocket book. We did three loads of laundry and it only cost us $6. We pinned MW and plan on staying there in the future. Nice to find a great Motel still exist.

We stayed in 129 and the outside area next to it had a lot of trash and needs cleaned up. Noticed the wind seemed to blow trash there and it collects.

The property was good value compared to most and in a clean, convenient location with many eating places nearby. Each room has a mini fridge and microwave, coffee, but no breakfast. The continuous run air conditioner kept the room cool even in very high temps. Beds & pillows were comfy. I liked that the maids didn’t start til 9:30 so weren’t talking and banging around when we were trying to sleep. We also We will definitely stay again when in the area.

Would have been nice to have an ice machine in each building instead of just one in center building.

Pleasant motel at a good price that allowed pets with a reasonable fee. Not fancy, but had all the things you need and more. Our room was clean, and the queen size bed was comfy. The room had a fridge and microwave. It was a real bonus to have an indoor pool and hot tub. We had an excellent breakfast at O’Brady’s diner, just a 5 minute walk from the motel. This is a great budget option in Idaho Falls, just a short drive to the historic downtown, and River Walk area. I would definitely recommend this motel.

It’s a small thing, but there is only one lamp next to the bed, and I would have liked a second one, so each of us could have had a reading light.

Easy to find. Parking was adequate. I don't know if there was a breakfast offered. The room was clean, had free Wi-Fi. TV and a bed, my reason for staying there after 48 hours in a truck with no sleeper. I would stay there again if the need arises.

Although the rooms were non-smoking, there were ash trays all over outside and I could smell the other guests cigarette smoke occasionally. As an ex smoker, I find the smell of burning cigarettes very offensive now.

The room is big, clean and comfortable, enough space for 2 persons. The beds are comfortable. Refrigerator, microwave and coffee maker inside the room. Free parking direct in front of our room. Easy check-in and check-out. Very good price compare to other hotels in the same area. The area is quiet in the night, could sleep very well.

Very low water pressure, difficult to take shower especially for lady with long hair.

My room was clean, comfortable and quiet. There were sockets by the bed that could be used for phone charging. Coffee was available in the checking in area. Checking desk was always staffed. Parking by the room was ample. The location is ideal for passing through, being outside the centre and close to the interstate I visited the falls while their, and the microbrewery opposite, both worth a visit.

Everything was fine. I would prefer a secure WiFi.

The room was very clean! There were no streaks on the mirror, no rust stains on the fixtures, even the corners of the walls were clean. The bed was comfortable. The mini fridge was spacious and kept everything cold. The hairdryer looked new, was very powerful, and was clean.

The only issue with the room was the on/off shower faucet was very difficult to use. It took a lot of tugging to turn on the water. I reported this to the desk and the lady at the counter acknowledged it was a known issue. The hallways were somewhat in need of cleaning but the room was spotless.

Like an old friend, this place isn't perfect but it's reliable and comfortable. I've been here many times and always had decent stays. I'm sad that they got rid of their breakfasts which were great but the motel is still a good deal and a nice place to take a break. Beds are very comfortable, room is generally clean, nice size TV, easy parking, pretty good amenities in the bathroom, nice storage/dresser area, and overall a pretty good location as far as amenities and getting to the freeway or getting around Idaho Falls. Rooms have blackout curtains, which is nice.

The crowd here can be a little rough and a little noisy and that was the case this time also