Location is ideal. Staff are polite and professional

The facility is showing wear and tear. Bar / restaurant area was not 4 star level. Sticky table tops. Damaged furniture etc. No free breakfast ?? For an $500 one night stay I expected much more

The decor was fantastic. The room keys were fun.

I called ahead to say I wouldn’t be getting there until early in the morning due to flight delays, to which the Front Desk said fine… And then canceled my reservation and charged me that night anyway. It took about 20 minutes to get it reinstated since I was there for another couple of nights. If I hadn’t called, I would understand that since many hotels do that, but I did call. Also, it would be terrific if they had laundry facilities!!

The property is fantastic…no issues. The issue is booking.com. My flight was cancelled so the first night of my reservation was unused. The hotel was happy to credit me and really understood but they could not do anything since I booked third party. I have tried to get my money from booking.com but they are impossible to even reach! Booking.com scammed me of $350.00. I Will never book through them again. This is the second time I have had this issue. Be warned. Call the hotel yourself - prices usually same or similar.

The staff at The Graduate are amazing! From the valet to the front desk staff to housekeeping, all went above and beyond expectations. The location was great and close to shops restaurants and campus.

The pullout bed in our room for our daughters was very small and twin sized. We had no extra linens for the pull out bed and we had to call housekeeping twice because the first set of sheets and blankets had major stains and no comforter. The second time they arrived the comforter had large holes in them but made due since it was later at night and they were at least clean.

The location, staff and room were all excellent. The only downside was that I had a jeep with a rooftop tent that I was driving and the directions that I received on where to park it because it could not go down. The normal entrance was a little convoluted.

In the bathroom of the room that I stayed, there was a painting of a military man who stared directly at me, while I use the restroom, which was perplexing and uncomfortable, to say the least. Other than that everything about the room was excellent.

The decor in the room was bright and fresh. I also liked that the carpark was a fixed rate for the week regardless of how often you came and went during the day.

On a couple of days the coffee/water wasn't replenished in my room. I did comment the second time but, although coffee was then delivered they didn't think to replenish the cups/stirrers at the same time. Not specific to the Graduate but also I don't get the thing of just lighting the room via lamps you have to go and individually turn on and off. Give me a decent ceiling light I can turn on at the door and off from the bed

Location in the town very central. Rooms and decorations very great. Breakfast even if not included very good. Clean

The Welcome of the staff the first day could have been more smiling. The clarity about the parking is awful = Resulting in 12$ for 15 min....just to bring in the room our stuff. This hotel is a place for wedding.They stop the music at 10:30PM. To be honest, if I have not paid 390$ the night, it could have been ok but we went back in the room before, it was simple = impossible to speak. They should have taken it into account as we were there for 2 nights. At this price, breakfast is not included...you have to add around 20$ per person to have something.

Lovely room with nice furniture and furnishings. Nice staff. Comfortable bed. Beautiful entryway.

Shower was over a very small bath and had handrails, which was good but in a small bath, this made the shower even narrower. There is no free parking. Parking was $35. There is no breakfast, just a cafe where you could buy (a nice) breakfast. But between parking and paying for breakfast on top of the hotel, this makes it quite expensive.

Room was spacious and comfortable, interesting layout. Very quiet even though I was near the elevators.

The decoration of the room was a bit much. Multi-colored stripes on all 4 walls, plaid headboard, artwork everywhere. I was apparently put in an “accessible” room but dresser and bedside tables were not very user friendly. The drawer pulls were recessed and difficult to use and I have no issues with my hands. Definitely more decorative than useful. I didn’t park my car there as they charge $28 per night. Free weekend garage nearby as long as you’re out by 6am on Monday. Wish the hotel was closer to City Dock where the festival was held.

Super clean and comfortable, everything feels modern while still having a vintage vibe. Great location to walk to restaurants and City Dock.

I couldn’t figure out the tv. I’m didn’t call for help so that’s on me. The directions didn’t follow what was on screen or maybe I’m just electronically challenged. When I was leaving I couldn’t even get it to turn off. I’ve stayed before and had no problems, not sure why I couldn’t get it to work this time. I’m sure if I would’ve called someone would’ve helped.