We got a last-minute stay here, knocking the price down to our desired price range, and thought it was just fine. Not a true luxury place by any stretch, but well above average. The desk personnel were friendly and helpful. It's safe and quiet, being somewhat remote from commercial strips (I suspect it's mostly used for businesspeople coming to conferences) but as there's a reasonably priced and spacious bistro-style restaurant off the lobby, which even has individual TVs in booths, you don't really need to be near the Applebees and McDonalds on a state highway. (The lunch or dinner menu was reasonable; the breakfast seemed quite pricy, so we went to a local diner for that.) On the whole, a fine experience.

the front desk manager Jared(?) was excellent. checked in quickly and came to our room to quickly repair the faulty thermostat. Also a huge thanks to the young man that was working the bistro counter Saturgay night, efficient and very pleasant, my grandaughter had a blast,

the pool could have been a tad warmer but that's a very minor gripe, We had a great time in the pool, nice and clean.

Clean and comfortable. Had a nice staff.

Rooms are not sound proof.One can hear conversations from next room,especially from the bathroom. Bathroom toilet did not flush well. Seemed like a broken toilet. There is no freezer in the fridge,just a fridge.

When I first arrived to check in I already kind of knew it would be a very nice experience. (I hope it’s ok to name names.) Jared checked us in and he was so friendly and helpful and it went very quickly he was just the best and when we saw him again walking by he said hello again. All the staff was very nice. Also I just loved my room it was fantastic and we had some trees by the window which I like. I could go on but basically we just had a great time.

I have nothing to complain about!

Room was comfortable and bed Pillows were great.

We thought breakfast prices were high with only 1 person working, the line seemed too long. So we decided to spend our money at a mom and pop restaurant.

Staff was friendly, allowed me a late checkout after a very late 2:30am arrival

My reservation through booking.com had not registered in their system, they had to go in and find it that took a period of time. Hallway noise coming in the room was a bit of an issue.

Friendly staff, clean, fast check-in and out, large TV, spacious all over

Breakfast. They are totally understaffed; expect to wait for ages. Better go somewhere else to eat.

Did not get the breakfast. Had to be at work so there was no time.

I was quoted a certain price, but when I saw my bank account, I saw a higher price charged to my card. When I questioned the staff, I was told an added cost for “incidentals” was added to my card. I was reassured that whatever “incidental”money went unused, it would be put back to my credit card. I am still waiting for that unused portion to go back to my card.

The front desk is courteous and responsive to customer needs.

N/A

This hotel was clean, economical, and well-sized. The beds were comfortable, and having a small fridge was nice. Great location just outside Boston. Easy to get to Salem, Plymouth and the city as well as a good stopping point on the way to Acadia. Nice little indoor pool as well.

Nothing bad to say.