This was the first time that the wife and I were able to stay at this hotel, the staff is unbelievably helpful and friendly. It was a pleasure to talk to everybody on the grounds. The amenities are great and the concierge service is excellent. We were able to have beach chairs, towels and access to bikes whenever we needed. Is located centrally near restaurants, museum, and the bus line it was very easy to get wherever we needed to go. The rooms are clean and comfortable and the bathroom had amazing water temperature and pressure which is always a plus for me. Is also, having a restaurant right there on the grounds was an added bonus, service and food there were delicious with an outdoor seating area and an indoor seating area plenty of options. I really can't Express how great this place, the staff and location are, you won't be disappointed staying here.

Need usb outlets in rooms.

Jared Coffin House has the perfect location for exploring downtown Nantucket! Plenty of dining options just seconds away and walking distance to Brant point lighthouse and jetties beach. We also loved our bed (soo comfortable) and the bathroom was spacious and clean. The staff were friendly and hospitable and so willing to meet our requests. Some of the amenities like free transport within a mile and cookies/treats in the afternoon were a nice touch!

For the price, we think the room could have been in better condition. It needed fresh paint on the walls, blackout curtains facing the street (the rods were there but the curtains were missing) and the base board heater had exposed cables. For reference we stayed in room 122, a family suite.

The staff were extremely friendly and accommodating. There was a pantry and waters available 24/7 in a small room off the entrance. The room was spacious and had a sitting area that was pretty comfortable.

I was disappointed in the shower that the conditioner dispenser was a little "gunky" which indicated less than thorough cleaning in the shower. I also was disappointed that there wasn't some of the amenities I would expect such as lotion. Not having little things like that shows a lack of attention to detail which is not what I expected from the Jared Coffin House.

First of all, Antoinique on staff is absolutely fabulous, she was a wonderful concierge during our stay. She was always warm, helpful and kind. In fact the whole team was delightful and approachable. We loved the free breakfast buffet in the lobby. A nice variety of foods were available. The location was one of the best in town near the Whaling Museum, the bookstore, shops and restaurants. They had bikes, that four of us took out one afternoon and had an enjoyable ride. My father had a record player in his room, adorable! They celebrated my daughter's graduation with wine and towel art. Antoinique helped us book a van tour as well and got us reservations at Brotherhood of Thieves. It was very sad that we had to leave. Her colleagues got us a ride back to the ferry as we had luggage. The Tap Room Restaurant had delicious and reasonably priced options for dinner.

Every stay has minor inconveniences. One night we heard a neighbor blasting Judy Collins songs at 4 in the morning, but they stopped after we tapped on the door. Bikes can get flats. It's travel and these things come with the territory.

The location, historic building, free bikes and breakfast. Staff were friendly and helpful

Nothing

The location is perfect and the inn is charmingly old-fashioned. The staff were very welcoming and helpful— and the bellman bakes the delicious croissants and muffins provided at breakfast! The shower water is hot and the towels are wonderful.

The bed was too soft for my liking. Noise from an air handling unit on the restaurant roof below bothered my wife the first night, but the staff happily moved us to a larger room on the other side of the building.

very comfortable beds and very helpful, pleasant staff

would love to have seen some fruit in the breakfast offering

The Jared Coffin House has a great location downtown central to everything. Just a few blocks from where the Steamship Authority boards. They provide bikes for touring the island and I had a wonderful ride out to Bartlett’s Farm and then visited Ladies Beach just down the road from the farm. Once you get onto the bike path it’s much easier to get around. The cobblestone streets and traffic are very challenging downtown.

Jared Coffin House is in a great location on Nantucket. The staff were extremely pleasant and accommodating. We took advantage of the free bikes to explore the town & also the courtesy shuttle to get us to various restaurants that weren't quite walking distance. Very nice stay and would highly recommend this property.

Our room was on the second floor and we had to take a steep, spiral staircase to get there.

I like the old charm of the New England building. The location was perfect to be in the middle of town. Everything was easy to walk to and visit in town. The staff was incredible and helpful. The room was provided at least twice a day.

The room and bathroom were tired and in need of an update. I wouldn't say I liked the lack of ventilation in the bathroom. Someone mentioned the thin walls, but it wasn't bad. The nightlife fades off by 9-10 and is unlikely to disturb you.