Super clean, very comfortable beds/pillows & great location! The ease of check-in is unsurpassed! The rooms have a refrigerator and microwave and they allow furry/pawed family members as well! We've stayed at many 'economical' motels/hotels in and around the Pittsfield/Lenox/Lee area and the unanimous concensus of my family is that Heart of the Berkshires motel is *unquestionably* the best of its kind within the same class. We plan to return every year when visiting the berkshires!

There was some hot water issues in one of the rooms (during our 2nd visit here in 2 mos.) but management was sincere and caring and we were adequately compensated for this issue.

Loved the decor, the coffee maker, fridge/microwave combo, and private front entrance with a chair on the patio stoop for sitting outside and enjoying the evening. Loved that the check-in process was virtual. Also very pet friendly - my dog enjoyed his stay as well. Overall great value for the price.

Mattress was a tiny bit firm for my liking and light shown through the front door window that didn't have a covering. And the shower took a long time to heat!

What a gem of a property- old school motel feel with clean rooms and kind staff. Self check-in was easy. Rates cannot be beat. It was a peaceful space away from the busy commercial districts. Would definitely recommend to folks looking for a low key vibe.

No complaints-

I loved the character and the location! This was a great option for the area and our price range. We were very happy with the room!!

The only thing we didn’t like was the bathroom. The shower had peeling paint that stuck to our feet. It was all clean except the bathroom could have used a little tlc.

We found ourselves unexpectedly needing accommodation on a short notice - within a couple of hours; this was a very affordable option compared to others in the area; we weren't expecting much but it was actually very nice. Very smooth check-in process, great communication and a very nice, comfortable room.

Alex was excellent!!! We didn’t have enough change for laundry and he took care of things for us so we could wash our clothes Rooms spacious Perfect location for ALL motorbikers!! Would have allowed us to wash bikes if needed

Little out dated but Reno’s are being completed on a daily basis basis

5 out of 5 stars this place is very comfortable and quiet, the staff are very welcoming and warming they make sure you have everything to accommodate your stay. The rooms are very clean and I would recommend everyone to stay here if you haven't already great stay.

Nothing room was perfect

Cleanliness, coffee maker, quietness, security, being greeted by my name. Manager was helpful to Guide me to restaurants, etc.

Needed padded matress cover to add more comfort, and next size up bar of soap for the shower

Perfect for retreat in woods. Quiet and relaxing. Good for short break before traveling again. Cute wooden lodge has bedroom in country theme style and bathroom s cute. Nice huge yard in back w good view.

Great location. Fridge, microwave and k cup coffeemaker . Comfortable bed . Good lighting for reading in bed. Not fancy but had everything we needed for a Tanglewood weekend at a great price.