Good breakfast. Clean rooms. Great staff

Most expensive hotel in the region. Not worth the money. Room and taxes outrageous. There are no other brand hotels in Hibbing, so they have the market - and they are charging ransom money. Seems everyone staying there is on business with companies footing the bill, so these customers don't care about the price. People staying on their own dime will go elsewhere like Virginia. Had problem with the TV in my room, whereas local channels didn't work. They tried to fix it for 3 days to no avail, and the manager gave me discount on the room. Netflix worked fine, however no local channels or news available.

The location, the newness and cleanliness of the hotel

The young lady on staff Saturday morning needs to be replaced or some serious re-training. I was standing at the front desk waiting to check out. She was on the phone and did not acknowledge me. She could have told the person to hold on or asked me to give her a moment. When my wife told her to have a nice day she did not answer her either. Since we usually stay at this hotel when in Hibbing, this is not the first time she has acted this way.

Very clean, good breakfast, including gluten free options, rooms smelled fresh without the use of scented products, complimentary hygiene products were unscented and formulated for sensitive skin. Friendly staff!

The room was spacious and bedding comfortable. I appreciated the breakfast in the morning. It was clean and convenient.

I will never go through booking.com. the Hampton Inn was willing to give me a bereavement fee and waive the fees for canceling original reservation. After calling Hibbing 9 times, booking.com was unwilling to make this happen. I was very disappointed with 3rd party. Now they are sending room rates for Hibbing almost 1/2 cost I paid. I really don't get it!

we travel a lot- and the staff was the friendliest we have ever encountered. the towels were actually soft too. not stiff and over washed. you can tell everyone works hard at doing their job well. even the maintenance guy was friendly!!!

the beds are super hard. nice sheets, blankets, pillows, and comforter, but the mattress was really hard and not comfortable.

The hotel is very well taken care of and with staff that are friendly and willing to answer questions.

Nothing.

The beds were very comfortable. And it was clean.

We thought the breakfast could have been better. It was average at best. And they kept running out of eggs. We have been to to other Hampton Inns and the breakfast's are great!

Breakfast offered more choices than most, dining area very pleasant

Prices very high for a stay in Hibbing

I loved, what was advertised online is what a guest gets. This was one of the nicest place our family has ever stayed! We felt at home and comfy!!

The snow in the parking lol

Very clean and big comfortable rooms. Breakfast was good with different items daily. Staff was friendly. Good centralized location.

Nothing