Breakfast Was Great! Respectful & Attentive Staff. Maria Was Very Helpful From The Time We Walked In To The Time We Walked Out. She Knows How To Hold A Conversation With Guests. Her Customer Service Skills Are Amazing. I Can’t Remember The Guys Name But Me & My Fiancé Went Swimming Around 9p & When We Got To Our Room, Our Key Didn’t Work & The Guy Had To Try Multiple Keys Because The Door Just Wouldn’t Open. He Went Back & Forth Up & Down Stairs Multiple Times To Make Sure We Were Taken Care Of. He Went Above & Beyond To Make Sure We Were Able To Get Back Into Our Room. He Was Going To Give Us Another Room But Since We Were Leaving The Next Morning, It Was Fine. We Just Needed To Get In Our Room For The Night. This Is Not Our First Time Staying At Holiday Inn Express & It Wont Be Our Last. My Fiancé & I Takes A Trip Down To Mississippi Every Year For The Past 4 Years & We Always Stay At The Holiday Inn.

One bedroom king suite was huge. Sofa bed was actually not bad. Breakfast was good, good variety and tasty. Employees very friendly and helpful.

One heating unit was broken which we didn't discover until late on in the evening so not much could be done. Front desk clerk was very helpful, she offered to move us to another room or bring a space heater. As we were in a one bedroom king suite there was another unit in the sitting area, which adequately kept both areas comfortable. If we would have been in a regular room it would have been a major problem!

Liked that check-in was smooth and easy, as was check out. The pillows and beds were very comfortable. Liked the overhead “night light” features, and finally the hotels proximity to the interstate exit.

The fridge was leaking and no one ever reprised it or gave us an update. Additionally, they had no blankets or comforters the first night for us to use with the sleeper sofa. The breakfast was not very good. The a/c remained at this luke-cool temp that made our bedding almost feel damp.

I love the fact that they had a great breakfast option. My husband doesn’t eat pork. They had turkey sausage and that was absolutely awesome. I love that we had full room service each day upon request and the hotel staff were super nice and pleasant to deal with.

The $50 hold on each road that was not disclosed to us in the rental agreement through Booking.com but I have to ask stay it was well worth it

The entire staff was friendly, welcoming, hard working. and accommodating.

When I called for reservations, I thought I was speaking with a Holiday Inn employee when he suggested I make the reservations online. My husband made them for our stay and we made a printout giving confirmation. I presented this to the employee at checkin and learned that our reservations were made through a third party and that I could not obtain Priority Points for the stay because because I went through a third party. I had no idea this was a third party and I feel very strongly that this encroachment prevented me from earning points for the stay. The third party should nit have access to Holiday Inn customers without their know,edge.

We stayed for 3 nights. It was clean. All staff were nice and respectful. Breakfast was hot and very tasty our whole stay. I don’t eat pork and they had Turkey options so that was a major plus. The cooks & our housekeepers were really sweet. Beds are very comfortable. I always bring my own soap/body wash but it was good to know that they have DOVE products and not that other soap that makes people skin drier than what it already was. 10/10

We honestly don’t have any dislikes about this property!

The room was really nice. However, in the shower the complimentary body wash and shampoo were empty. There was no conditioner just a second bottle of shampoo. Over all it was a nice room and I got the sleep that I needed - it was quiet.

no complimentary conditioner and empty bottles of body wash and shampoo.

super convenient right off the highway for our mid way stop on a trip from TX back home to NC. I can not say enough about the staff!!! I wish I would have got their names but the front desk gentleman that checked us in was wonderful and the woman that was overseeing the breakfast in the morning made my day!!! I was a little overwhelmed helping my 3 boys (11, 8 & 6 yr olds) plus the 2 other 11 year olds we had traveling with us after a long football tournament. She was so sweet and helpful and relieved so much stress from my morning.

nothing

Breakfast was average. There may have been more of a selection but we ate after a college men’s soccer team had eaten. Lady working the dining room on Sunday was awesome. Did enjoy the fresh baked cinnamon rolls.

Someone was smoking pot on our floor on Saturday night….the smell was very evident. I know you have a no smoking policy but evidently someone violated that policy.

Close to meeting point

At check in, I was going to pay cash for my one night stay, and the young lady rudely rolls her eyes at me and says, “we are card only.” I said, oh, no problem, and smiled, she did not smile back or say it’s ok, nothing! She needs some more CS training!