Everything was excellent from the time we step out of the vehicle. The property was clean and the friendly and competent staff greeted us upon entry. Check in was easy. We were thrilled with the pool and hot tub; both were clean and working (which was the priority for our stay)! The hallway, the elevator, the room and everything was clean and well-maintained. The vending options in the lobby met our needs. The location was perfect for our getaway to the Legends. This was the best hotel experience I’ve had in a very long time.

We were in a room with a king size, bed, and sofa. The only suggestion I can make is to have an extra blanket in the room to use on the sofa.

The location is convenient, easy to get to off the highway. Plenty of stores, restaurants and gas stations available in immediate area. Walking distance to 24 hour IHOP.

I had called two weeks prior to stay to inquire if pool was open, was informed it would open that weekend. When we arrived the pool was still closed. I understand maintenance services sometimes can not be anticipated I think the hotel should place a courtesy call to upcoming guests as the pool may have been a deciding factor of where to stay. The pool did open the next day, which was great as the pool area was very clean and no signs of mildew.

Conveniently located to Legends Outlet Mall, restaurants, Walmart,& Sams

The pool was not working. Our room #111 had a bad door handle. Felt like it was sticking when opening making an awful racket. When closing the door from the outside you had to pull the door handle and cause the door to slam. Otherwise you could just give a good push and open it back up without the room key card. The handle would pull away from the door. We mentioned it to the night girls and again to the day girls who said the night crew hadn't left any notices about it needing repaired. Definitely a safety issue. USB outlet on wall by the bed wouldn't charge our phone or iPad. Had to plug in a block

friendly front desk staff, clean room.

The breakfast experience. suggested ways to improve the BF experience. they should have fresh coffee by 5:30 am. the breakfast staff start coffee before preparing BF. we like to sit around in the lounge and drink fresh coffee before BF. we had to tell one of the staff ladies to make fresh coffee. and wasn’t made until right after opening at 6:30, with us reminding her or otherwise it wouldn’t of been made. I also, think BF should start at 6 am during week days. people have to be at work by 7pm. Thanks :)

The room was nice, beds were comfortable and I was really pleased with the pillows. There were lots of choices for breakfast. The staff was very friendly.

If you are a light sleeper the traffic will keep you awake, request a room on the front side to avoid this. We aren't light sleepers so it wasn't a problem. Our body wash was empty and never got refilled. We also got an additional $20 charge to our credit card, we were told it was for incidentals and that everyone gets charged that. I will wait a week to see if it comes off, if not I will complain about it.

The location was fantastic. Staff was friendly and helpful. Breakfast was hot and offered a good variety. Parking was free. Wi-fi was stable.

The tub was a bit aged, not dirty, but worn. There was work going on around the property. No noise, but rolls of carpet to walk around. The bed was a little hard for my taste.

it was close to shopping centers. I liked that it was also close to coffee shops and restaurants. The place was also very clean and smelled really good. Overall great experience.

i cannot say there was anything wrong. Everything was great.

Breakfast was awesome and area of place was great, definitely felt safe with my family there

There is an odor throughout the halls or entryway into the door. I stayed at room 222 and when you walk in there is a minor odor, with a portable spray it should take it away but other then that it was great

The hotel was very clean. The room was very comfortable. The attendant was very helpful, my wife had booked for the wrong day and she helped fix it.

Hot tub was cold and dirty.

it was convenient for its location which we really like. Holiday is usually our go to for a hotel.

The front desk people at check in were pretty rude to people waiting to check in which for some reason at 4. They made people wait for a long time as supposedly the rooms weren’t ready yet. Suddenly, they were ready, but wanted to make all the keys for the reservations before checking anyone in. There was already quite bunch of people waiting that needed to get to the Royals game, wedding, and concert like us. They’re overall attitude was very unpleasant and left a bad taste in our mouths.