Great location. Great facility very modern and clean

Young woman checking me in was a bit different. I was lectured on having a pet and a stern warning about any illegal activities in my room. Stayed in hundreds of motels never been lectured like I was a criminal before when I was standing there with my family. Morning staff was amazing and friendly.

I went to the Comfort after having a terrible customer service experience at another hotel in Billings. I was treated like family when I walked in and was made to feel comfortable in the hotel.

There wasn't anything I didn't like at this hotel. I'd definitely stay here again.

The staff were friendly and helpful

I requested a room with a bathtub at the time of my booking but there was no tub in my room. Also, I was there because my mom has been very sick and was put on Hospice care. I was planning to stay two days but I tried canceling one night because my mom passed away. I was still charged for both nights even though I went down and explained the situation to the staff. She told me she could cancel it and refund the second night but I haven’t been refunded yet.

We got in very late on a long road trip, the night manager and staff were fabulous. Even offered to leave breakfast out if we planned to head out before it started. Anything we asked for we got. The room was great for a family of five. Great value, friendly people, clean room.

The suite was spacious and clean; staff were pleasant. The location is fine.

The breakfast could have been better, especially the eggs. There was a bit of grunge around the shower doors at the floor.

This is close to # 1 to me. The staff here is awesome. However I extend a lot, housekeepers if checkout is at 11 or 12. Don't knock the door at 730 or 6 am. Other than that this is the best spot in Billings for the cost still being fairly low. And it is located next to a few places ie " store, McDonald's, burger King, 4 B's, ". This is serious if you are in Billings Montana do not I repeat do not wait until after 9 pm to go get a bite to eat 😳😳😒. You might end up starving to death lol

Early morning knocking by housekeeping.

The breakfast was awesome!

They ran out of alot things during breakfast. Always had to constantly ask for forks or orange juice. Also, they need to do a garbage and towel check every day. We had a ton of garbage by time we left and had to go get more washclothes.

Great stay! Staff were super friendly. Hot tub was perfect. Very clean facility.

Breakfast seemed a little dry but the cook was extremely friendly and helpful. She actually took my plate to the trash... that was definitely a first.

The extra sitting area in the room was really nice since we were staying 4 days.

It was the same breakfast every day. No variation at all.

Nice big room. Quiet and comfortable. Great service at breakfast. He worked hard to keep everything stocked and kids happy. Very friendly. Reserved our room online and everything was smooth and simple. Parking great.

One elevator was a little slow during the 5-6 pm time. Everyone using it.