I didn't have a reservation and found a room at the arrival, which was a very good new. It was quiet in the evening and during the night even with the number of rooms of the place. I found all that I needed.

When I arrived I payed with a credit card that the employee took and put herself in the machine and gave back to me. I didn't realise on the moment that I didn't receive a receit for the payment. I was living a difficult moment with the death of a sister. The morning after, when I chek in my account I saw a bigger amount has been taken from it. I went at the desk. The person looked my rerservation and told me it was because I payed with a canadian card, which I didn't think about. This person has been great in the way she managed the situation after I told her about how I was feeling after my sister's death. She has been very empathic and made me feel good.

The room was well equipped and parking was great. We asked for a main floor room as my mother is a senior and has troubles with stairs. We were able to get a room that was perfect.

Parts of the room and hotel are very dated. The lobby is very dated. There is the small breakfast area just off the lobby area. I had to clean the table tops myself both days before eating breakfast. The food area could have been cleaner as well. We had breakfast there on Saturday morning and had a decent selection. On Sunday however, it was just leftovers from the day before. No staff were cleaning the food area and we had to ask for some utensils when there were none left.

The bed was excellent which is most important to us. Kalispell has very expensive hotel rates, but this hotel was considerably cheaper.

We couldn't hear the TV even when the volume was at 100%. We had to read the subtitles to know what was being said. Also, I am 5' tall and the toilet seemed to be made for a child. It was too low for me, but my 6'3" husband especially did not like it. Since we were there for a surgery across the street at the hospital we found out from a nurse at pre-op that we could have had a further discount because of that, but we didn't know that because we were not asked if this was a medical stayover.

Couldn't have been better! The staff was very friendly. They gave us information about the park, let us check it early, check out late and even borrow us a bear spray!!! The room was big and quiet. Clean and confortable. Very good breakfast with pancakes, yogurt, eggs, cereals, energy bars, bread, etc I'd totally recommend it

It was the beginning of the busy season, they were remodeling, and it was bustling. All the staff was super friendly, accommodating and hard working. They made our stay fun and enjoyable. Will stay with them again!

The room was clean and refreshing. The front desk clerk was courteous and knowledgeable. Glacier Nat'l Park was only a 45 minute drive; Lost Pines was 15 minutes; and near several local breweries - I went to Spirit Water Brewery which was near my final destination, the airport. The continental breakfast had a nice array of foods to choose - I had the waffles and yogurt.

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I liked the furnishings. They were adequate for the work I needed to do in the room. Wifi speed was good. Air conditioner was good - and not terribly noisy.

It appeared to me that this room was in the middle of renovations, and called back into service before it was ready. There were obvious painting issues on the walls and the bathroom door. I would excuse those IF I am correct about the room being needed before complete. Kalispell has a HUGE summer tourist season. Television wasn't working properly for part of my stay. (not a big deal. I don't watch that much TV.) The desk clerk was able to explain that the whole motel was having trouble and the professionals had been working on it all day. It was restored by morning.

Special request for room on floor easy to unload was great when requested and 2 weeks later we requested another night in the same room . Prompt replies on line. Our room was not obviously cleaned but several staff did an excellent job rectifying our complaint. Friendly staff. WW bread was available for toast. Parking spaces were well marked spaces and for compact only cars. Froze our ice packs! Deeper tub than usual. Great shower!

Needs more breakfast foods such as juice, granola bars, yogurt with reduced sugar for people with diabetes.

Like the environmentally conscientiousness with the soap and shampoo wall dispensaries. Much better for the environment than the small liquid one gets out of very small plastic bottles.

Staff was reserved. The slope on the outside of the entrance floor is a concern. Lots of signs Good!

We have stayed here once before and both times it was great. The people running the place are very nice and informative. The room was very clean and comfortable. Close to many restaurants and stores. We would highly recommend for a quiet stay.