We love this hotel. The staff is friendly and very helpful. The breakfast is fabulous, they have many tasty options. The kids love the different choices for breakfast. The cleaning staff was incredibly helpful and attentive.

The water park is getting run down. The heating vent system in the water park is stained and torn. The pool deck felt slimy and the pools seemed like they needed a deep clean. Many of the over head lights in the pool area were burnt out or flickering.

Staff were very friendly. Check in and out was quick and easy. My kids loved the continental breakfast. The dinning room was clean. My room was quiet. Great location. I asked for extra blankets and the front desk gave me two. The water park was great. My kids spent hours going down the slides

The Bathroom. I founded a used contact lens on the bathroom floor. Toothpaste drippings on the vanity and black hair on the floor. I used my own Lysol wipes and cleaned up the bathroom before I’d let my family use it. The Room in general was ok but outdated. I turned the heat on and a terrible smell of cat urine came from the radiator. I tried to open the windows but only one would open and it had no screen. I’m not sure how I feel about this considering it’s a kid friendly hotel. I did notify the front desk and they said maintenance would come look at the radiator.

Breakfast was amazing. With a family of 5 the free breakfast saves $50-$75 a day rather than eating at a restaurant. Waffles were delicious every morning and they switch up the other options every other day. The water park was great too. Open until 10:00pm great way for the kids to finish every off night of vacation. The hotel is perfectly located right down the road from the center but not too far from everything else like restaurants and convenience stores.

There isn’t anything that comes to mind that we didn’t like. Everything was perfect.

the pool and slides for my 5/7 year old boys breakfast the staff

the pool needs some updates. it is no fault of the staff though. they keep things orderly. it just looks worn down!

It is a nice Hotel. Rooms are very comfortable and also very spacious, the water park is very good. Breakfast is well provided but I missed some cheese, fruits like berries, watermelon and melon, and granola to eat with yogurt.

I now we have a work labor crise right now in The USA and it is difficult to hire people specially on Summer, I just hope the Hotel hires more people to work on cleaning, specially cleaning the rooms. That lady was alone in our floor and she looked very tired, the rooms need more meticulous cleaning.

We liked the location, the water park, pet friendly, and friendly staff.

expensive for a Hampton Inn but it is the winter season

The continental breakfast was excellent, the staff on hand was awesome, they clean every station, it was my first time I see that the staff cleans everything to make sure that you do not get dirty. I recommande this hotel.

It was not what we did not like; we were disappointed that the slide were not working. Motor problem.

the indoor water park was the best part unfortunately they were having issues with the ph of the water and had to kick everyone out in the morning so we were only able to use it for a couple hours. We LOVED the breakfast it was 6-10 and they had a great variety of food name brand yogurts, make your own waffles and so so much more everyone found something they liked. The room was bigger than expected and clean, overall great value and we will definitely be visiting again!

The pull out couch in our room was the most uncomfortable thing I’ve ever felt next time we will get two queen beds instead of a king and pull out couch.

The water slides were great fun!! It was a holiday weekend in a ski town, and the breakfast buffet was always stocked.The staff was all very friendly and worked really hard to make sure things were in place for the guests.

The pull out couch mattress was not comfortable at all, even for kids that weigh 30 pounds.

It was quick and easy to check in. The indoor pool area was nice and the staff there were very tentative in making sure everyone was safe. The rooms were very nice and spacious and we had a good view of the forest and train tracks.

I wish there were more vending machines options in the hotel. The snacks and drinks there were a little overpriced.