I liked that they had breakfast, staff was all very friendly, clean, and comfortable.

I rented the room with the kitchenette and although the room was clean and comfortable, we were unable to utilize the kitchenette as there were no pots, pans, or anything that you could actually use to cook with. When opening the refrigerator door the whole fridge tips.

the included breakfast but could have more of a variety

the rooms were ridiculously hot. none of us could sleep because none of the air worked

Only good thing about the location was it close to the Lincoln tunnel to enter NYC. All staff were pleasant, friendly, and helpful. Beds were clean and firm. Decent sized mini fridge.

The water pressure in the shower sucked but it got the job done. The $150 hold on my card after I paid $250 for 2 nights. I get putting down a deposit for possible damages, but that's a bit much. It took away from spending money while on vacation. I paid in full a month prior for my reservation, so they already had my card info. Make it make sense, please!

This hotel is an excellent deal. It's close to NYC. Very clean rooms, the parking lot is good and the staff is very helpful.

1-The breakfast is included but in my case needs improvements because there were only sweet-based options like pancakes, waffles, muffins, cookies and some juices. No eggs or ham, etc. 2-Also, you will need to deposit US$150 for a safe box (no one told me about that in advance), and so during the check in, the receptionist told me that the $150 will be reimbursed if there is nothing to claim from them to the same card. However, at the check out time is when the desk girl told me that the reimbursement would take up to 5 days.

It’s an easy shuttle ride to the city and back, $20 a day. The staff was incredibly nice especially the ladies at the front desk who assisted me with all my questions. For being right outside the city the rooms are good sized.

The shower was a little leaky but worked.

The room was very clean and comfortable. Plenty of room too

Breakfast was poor just toast , waffles etc. No eggs or anything else. No public transport in to Manhatten without walking up a very very steep incline. Hotel shuttle in to Manhatten leaves at 11am and returns at 8.30pm. Only found out about this the day before we left. Not told about it on check in ???

I like how large the room is.

The building needs better structural upkeep. Its litterally falling apart. You can tell that it was once a very upscale hotel. Unfortunately, it needs renovation. As for my room, there were several defects. The Hottub had a broken jet, and the tile around the tub was cracked in multiple places. Staining to furniture, etc. We had a great time & comfortable stay beyond a couple of cosmetics the building needs.

The Manager Veronica was very helpful and caring after Booking.com did not notify the hotel of my reservation modification. from Aug 1st thru Aug 3rd to Aug 3rd thru Aug 5th.

Booking.com did not notify the hotel of my reservation modification. from Aug 1st thru Aug 3rd to Aug 3rd thru Aug 5th. This resulted in my having to delay my check-in for 40 minutes and during this time I had to call booking.com and attempt to have a representative from booking.com call the Hotel to verify the modification.

Staff went above and beyond and helped me and my Son have a great stay. It didn’t look like we would make the journey and the aftermath is so worth our trip. Thank You all for having us.

What’s going to happen in an hour….

Very good locations. Nice, big rooms.

When you entered the room only thing you could've smell is floral airfreshner. Fortunately after couple minutes ac handled with it.