Location was good, just a few short blocks from highway. Our king room was very comfortable and clean. There was a laundry facility for guests. The building was quiet. Very nice breakfast. A couple varieties of eggs, potatoes, pork and chicken sausage options, cereal, yogurt. Sit down dining options were very close by. Drive thru fast food was a short drive away. Our mini fridge had a freezer which was much appreciated as we could refreeze our ice pack for the next days journey.

There was some room confusion with our room and a later arrival (9 pm ish). The staff got it worked out .

Great location, minutes away from White Sands Monument National Park, but close enough to Carlsbad Caverns to do them both in a weekend and stay here. Loved the breakfast options which were better than any other hotel breakfast we had had over the prior three weeks. Was pleasantly surprised to discover that they loan sleds and wax for sliding at White Sands, allowing all three in our family to participate at the same time. Beds were very comfortable. We also appreciated the late pool-jacuzzi hours for our arrival after visiting and traveling from the caverns.

We were there for two nights so we were surprised the second morning, a weekend, did not have any bacon but sausage instead. My kids eat bacon but dislike sausage so they were disappointed. The rooms were comfortable. I like the dove shampoo/conditioner/soap bottles supplied in the shower. The beds were very cozy. I really like the refrigerator as it had its own freezer compartment with its own door. The hot tub was nice.

The first room we were given smelled completely of cigarettes like a casino smelling of cigarettes. The smell was very strong. I'm surprised the hotel would assign this room to anyone as you couldn't breathe the moment you stepped in. We were given another room that didn't smell so wondering why, we weren't given this room in the first place. We didn't like that bacon was not served every morning and people were dropping the tongs on the floor. We didn't like the people staying there with kids, where their kids were throwing piles of food in the trash (like why did you let them get so much food in the first place).

THE STAFF WAS HELPFUL AND FRIENDLY; VERY NICE. LOCATION WAS GREAT, NOT HARD TO FIND. THE STAFF OFFERED THE SLEDS FOR THE WHITE SANDS AREA FOR FREE!!! HOW COOL IS THAT! WE WOULD DEFINITELY RECOMMEND OUR FRIENDS; ACTUALLY WE ALREADY HAVE.

BREAKFAST, IT WAS NOTHING TO LOOK FORWARD TO. JUICE WAS A BIT WATERED DOWN. WITH SUCH GREAT SERVICE, ROOMS, CLEANLINESS AND PRICING, THERE COMES AN EXPECTATION OF AN EXCELLENT BREAKFAST BAR.

Good location on outskirts of Alamogordo. The room was clean with one exception, and the view was onto countryside. The breakfast service and selection were very good. Reception staff friendly but very young.

The in-room coffee machine was dirty. Couldn’t call the front desk because the room phone was not connected. One of the staff came to the room to find the lead and re-connect.

Good breakfast, lots of towels, sleds for the park and loved the pumps for products in shower. Looks like they might be saving plastic by refilling them rather than give mini bottles. Afternoon cookies were also great.

WiFi was a little weak at certain times of the day. One elevator wasn’t ideal.

We loved how they lended us little sleds for free for white sands! Also loved the Liquid hand soap and lotion! No little tiny bars like other hotels. Beds and bedding super comfortable. Complimentary bottled water. Super friendly staff.

Breakfast selection could be a little better. The cinnamon rolls weren’t great, coffee neither.

We stayed at this location about 10 years ago. I remember how comfortable the bed were and new i would be booking this hotel again. The breakfast was good and had a great selection for my picky eater. He loved the pancake machine. Staff has been very friendly as well.

Not much to dislike. The rooms are a little dated but all in all would stay again.

The employees were very friendly and helpful. Our room was well equipped and refreshed daily. The daily breakfast was very good with a lot of variety.

We have no complaints. We did not experience any problems during our stay.

Contacted us ahead of our stay that the elevator was out of order. Having recently had knee replacements, I indicated that I would need a first floor room and they worked to accommodate us. Hot breakfast was the best of the different hotels we stayed at. We had two beds plus a sofa bed in the room.

Can’t think of anything.