Nice room, beds were comfy, bedding and pillows were comfy. Nice Dove shampoos and shower gels. Lovely Pool and Jacuzzi and gym. Plenty of parking. Great location as we wanted to be close to Eastern New Mexico University.

Breakfast was poor. Only a small selection of hot food which was very basic. Most mornings no juice available. Train going past at all hours was v noisy and shook hotel at times!

I love the pool & hot tub. Absolutely love how it is usually always nice & clean too. I love the choice of hair care & body wash products that are provided. Water pressure for showers are nice.

The price is still pretty high. $160 with a refundable incidental fee that I never had refunded back to me which was very upsetting. Breakfast Could use improvement because the eggs are usually over cooked & burnt and also the sausage was really dry. An investment in a waffle maker instead of a pancake machine that is extremely slow, would be a good idea.

The cleanliness, the Dove products were awesome, that breakfast was included and was fantastic, gym and pool (which sadly I didn't have time for), and ease of checkin/checkout. I also like the door to the whole bathroom! Thank you for that!

So minor, but we only had 3 kleenex left in the box and only had half a roll of tp. We had to catch a housekeeping person to ask for more. Would be nice if 1 extra was already stocked.

Staff was great. Night shift on 8/16 and morning shift on 8/17 customer service with a smile. Loc ation was so convenient to university. The pancke machine

Great place

Very very clean amazing staff especially the guy with the red beard he went over and beyond for me to have a safe stay when I told him I fell in the bathtub the first day there

The pool didn’t work 💔

I liked the cleanliness, the room location, and the staff was alright with no complaints. The breakfast was also a big seller as the super 8 next door doesn't have a breakfast.

I didn't like that there was an odd stain in the bath tube. I tried taking it off with a napkin and it didn't budge at all. I also had a hard time with the AC. It was great at first but in the middle of the night it was reallly hot despite the fan blowing. I don't sleep well with a hot room. Other than those few things everything were great.

Rooms were clean and in good shape, facility was clean and quiet.

No bad points from me, I'm surprised at how good this hotel was for being in Portales, New Mexico

The breakfast was very good, better than we expected. Hotel staff were very courteous and pleasant. Room was comfortable and clean. We’ll definitely stay there again as it was close to where we were visiting. Overall, a very pleasant stay!

I don’t believe this hotel could have done anything better to serve their guests.

The young gentlemen working late nights , Rylie, was very helpful, nice , polite young man. He helped in every way, all positive compliments!! he deserves a raise! The room was clean, had all the necessities available. I was overall pleased with the stay for 2 nights.

it was all good! no negative.

Clean and comfortable along with a friendly staff.

I had to check in online from the lobby to get the discounted rate. Breakfast was good.