Room was spacious and I had an upgrade through Booking.com. The room was clean and comfortable, however the lighting is a definite problem.

When we arrived, one of the lightbulbs by the bed was out. We called down for a replacement and the person at the desk had no idea how to get one and wanted us to wait until morning (we waited until morning for the light that was burnt out in the bathroom). She finally called someone and was able to provide a bulb, but it seemed to be a real strain for her. That being said, even with the new lightbulb, the room was still underlit, making reading difficult. Finally, another hotel that decided to keep their covid protocols and not make up the room unless it was specifically requested. Room prices never came down, but the decrease in services stayed.

The breakfast was fine, the location was great and the staff was courteous and professional.

The carpeting in the elevator was badly stained and the carpeting in the 3rd floor hallway also had numerous large stains. My wife and I will never book here again because of this. I complained of this at checkout to the manager. He was well aware of this problem and assured me that new carpeting will be installed before Thanksgiving.

The room was very clean and comfortable. The staff was friendly and helpful. We slept well due to the quiet atmosphere and the pillows - we'll probably buy some! Being outside of town made it easy for parking, but it does mean you have to get into town for decent restaurants. It's not a far drive, however.

The breakfast coffee out of the machine was subpar. We ended up looking for coffee elsewhere. It's a little hard to see the entrance sign at night. Maybe this is a regulatory issue, but it would help to have something easier to see.

Nicely renovated and tastefully decorated. Very clean hotel and room. Comfortable beds, new couch and good TV in room. The room was spacious; good closet and, though we did not use them, a nice sized refrigerator, coffee maker, and microwave. We were very happy with breakfast -- excited to find Activia yogurt, Nutella, and a nice teabag selection. Everyone on the staff with whom we interacted was great. Hotel is nicely situated by itself with nice views. Lots of parking. Only a 10 minute drive to downtown Cooperstown.

Coffee tasted like instant coffee. Bathroom toilet was not efficient - lots of water and slow to flush. The showerhead needed changing as many of the holes were clogged. The door to the bathroom had to be pushed very hard to close - and this was loud. The heating system in the room was also VERY loud. (It definitely heated the room, though.) None of these were deal breakers. We would stay there again.

The staff was superb. Very friendly, helpful in finding a nice restaurant, took time to explain anything we needed to know.

The bathroom shower was not very good. Very little pressure and hot water. The shower curtain wouldn't stay shut so got water on the floor. The drive into the hotel was difficult. Quite steep, and curves. When driving out at night, a car almost hit us because there was so little space around the curve. Might want to think about another way to get in.

Everything was fine, breakfast good, hot tub nice.

I liked the staff. Kemar at the front desk was friendly, efficient and extremely helpful. The young man working the breakfast area was also super helpful. The housekeeper’s were diligent. Breakfast was good. If you include real cooked oatmeal, add another waffle maker and another toaster it will be great.

My only issue was what I mentioned about breakfast.

Very close to my destination. The people who work at this property are top notch. They alone keep this property very clean, comfortable and safe. I witnessed first hand the job they were doing and how well they did it. They should be rewarded.

Comfort Inn should update this property because its very nice and in an excellent location

I originally screwed up the dates on the reservation. The GM went over and above to correct the problem for me. The bed and pillows were very comfortable. Very nice breakfast area with a good selection. .I'd definitely stay here again.

The entrance is tricky just because the hotel sign is not immediately adjacent to it. Can easily be missed while driving.

Location was fine. Rooms were nice. Everyone working there was kind and friendly. The young man that was there the night we arrived was very helpful and knowledgeable about the area.

The breakfast was lacking. The road entrance needs to have “ entrance “ signs to show you where to turn when you come on at night. Couldn’t see the turn and passed it. Had a hotel sign very low to the ground about 30 feet away from entrance.