The property was impeccably clean, reflecting the management’s commitment to maintaining high standards. The staff demonstrated excellent customer service throughout my stay, consistently going above and beyond to ensure my comfort. The hotel’s location was ideal and convenient for my stay. Additionally, every member of the team was incredibly helpful and accommodating, always ready to assist with a smile.

Limited room amenities No continental Breakfast available

I really enjoyed our stay, and our room with two full beds was great. The bathroom door has a sliding, translucent design, which allows some light to pass through. My only comment is regarding parking. There is valet parking available next door for a daily fee.

I wish the communication about this option had been clearer. Also there is no gym, just in case anyone wanted a gym. I saw a photo of a gym on one of the listing photo and thought that maybe there was one. Staff confirm no when I asked.

Close to the metro station and only ~15 min away from Manhattan. Staff is friendly and easy to reason with. The hotel is also very new, and the design is nice. The NY skyline view from the window was nice, and you should check out bakeries nearby (especially Levian bakery - their cookies are legendary).

This has NOTHING to do with the hotel, but rather with the City of New York - some sides of the street (typically one in the two-way traffic) are absolutely trashed. I am not sure where the city taxes are going.

The staff is what really made this hotel. They were friendly and welcoming. The property was clean and organized. It was a short walk to the train and near a few convenience stores which was nice.

If I had to say something, it would be the fact that the tv in our room didn’t work but we spent most of the time out of the hotel so it wasn’t a huge inconvenience.

Location (distance to Manhattan by metro), facilities, staff were all great and friendly overall.

Rooms are clean, but maybe something can be done about the odor of the room to get rid of the dog or dirty socks smell (washing the carpet maybe?). Third party valet parking is okay (especially if they find you more affordable street parking) but maybe a longer term solution can be found by hotel itself.

The staff were understanding when I got an emergency and had to leave ahead of my booked dates. They even refunded some days. Check-in was in less than 5mins, totally good after a long 27hr travel.

Breakfast runs out if you are not an early bird. But the management said they would look into it going forward so I am not too stuffed about it.

check in was easy, beautiful, spacious & clean room, complimentary breakfast, can pay the 100$ security deposit in cash & receive the cash back when you leave.

location wasn't great, thin walls, can hear everything going on in the hallway, take the bus or uber if u dont want to walk through bad neighborhood from the train.

The room was nice and clean. We were worried about the area at first, but we felt safe the whole time and the metro is nearby, so we got everywhere quickly.

It's clean, you can relax in the lobby, and breakfast is included.

It's a bit of a hassle to walk about 10 minutes to the station, and although it's close by train from tourist spots, it's difficult to take a taxi.

The staff is very courteous and accommodating

Its a bit of walk to the subway station, approx 10+ min walk - not a deal breaker, but it would be great if hotel could provide a shuttle.