The location was great, as we attended a show at the Red Hat Amphitheater. The room was solid and met all expectations. The staff was friendly and helpful.

The hotel basically shut down despite many people from the show staying in the hotel. I would like to see more anticipation from the hotel on busy show nights, in which there are probably quite a few people staying there. We all came over about the same time and I saw over 20 people just when I entered. I ended up bumping into others looking for vending or anywhere to buy drinks. Everything was shut down. Staff went above and beyond to find me a gatorade in the back and didn't charge me. Huge points there.

The room was amazing. Very spacious. The hotel was in a great location.

We couldn't find a do not disturb sign for the door, so the first day housekeeping came in when we didn't want them too. The next day was checkout and housekeeping tried to come in an an hour before checkout and then 30 mins before checkout. It felt very intrusive since we were trying to get our stuff together and get dressed. We could hear them doing the same thing to the rooms next to us. Could housekeeping at least wait until checkout time before attempting to barge in?

Downtown location, restaurant on the premises, large & beautiful atrium.

Bathroom is dated and needs work or upgrade as the shower tiled grout is dirty, faucets are dated & lose when turning water on & off, vinyl flooring is coming up, no parking on site where you have to pay a 3rd party price & walk across the street.

Liked that it was close to the venue at Red Hat Theatre. Clean.

Parking not included. Didn’t have enough signs by entrance on South Salisbury pointing to lobby to check in. Check in staff not overly informative regarding where elevator was & about parking situation.

The location to the convention center was close and a very easy short walk. Check in was fast and helpful. Parking was very convenient and covered. Overall it was a very good stay there were a few items that were brought to the attention of the staff and they were corrected in a prompt manner. The customer service at check out was very professional, quick, courteous.

That I had to ask for items that should not have been over looked.

Location. Jimmy V’s was a very good restaurant.

Escalator was broken between 1st and 2nd floors. Employee then told me that they were also having trouble with the elevators…… she hoped that we would not get stuck

The lobby was very nice and the bed was super comfortable. I also loved the location.

The flooring in our room was coming up and coming apart in the main area. It's clear there's been water damage and the glue has failed.

The property is gorgeous and located so close to the concert venue, it was perfect!

I ordered food and the delivery driver wasn’t allowed in the building.When I went looking for my food, a staff member had thrown it on a counter and left it unattended. Very inconsiderate and rude! Also, a maintenance guy came knocking on my door trying to fix a light after we had already checked in, that should’ve been done before we were in our room.

Location, staff, amenities, happy hour, on-site Jimmy V's restaurant.

Bathroom a little old/dated/dirty. Might expect nicer towels for $250/night.

I loved the decor in the room. Colors were nice.

There seemed to be a moldy smell in the bathroom. Flushing of toilet had issues.