Our bathroom sink was draining very slowly. The next morning maintenance quickly jresolved the issue and we had no problems with the sink after that. The “Kick Back” hour every evening was very nice plus a meal offered each night also! Breakfast each morning was also enjoyable. Hotel management would stop by each table in the dinning area asking if our meal was satisfactory and would even clear our plates, cups etc. when we were finished eating! Remarkable service and friendliness!!

I don’t really have any complaints.

Breakfast was good, hubby liked the eggs & protein, I enjoyed the waffle.

We didn’t like the pet fee. I understand some breeds/owners are not careful with their pets. The majority of pet owners care deeply for their pets thus keeping them clean, bug free and are respectful of human spaces. A $58.25 pet fee seems excessive and unfair to the greater community of pet owners, so what’s driving this fee is the small group of owners who are ruining it for the majority.

Breakfast was good, lots of hot and cold choices. Nice little goody bag upon check in. Room was clean, bed was comfy. Quiet throughout the night. Lots of restaurants, shopping, gas stations, etc. nearby.

I was told breakfast at 6, was not until 7. Someone across the hall from us left two dogs in the room and they barked until they returned. Good thing it was early evening, but too noisy. Did not call front desk…waited to see how long it was going to happen.

I use Drury Hotels as my goal post on my way to South Florida on I 75. I take 3 days to travel from Simcoe, Ontario, Canada to South Florida. I never drive at night. 3 Drury Hotels, provide a level of consistent excellence with peace of mind. The snack in the evening is a massive understatement, and the breakfast excellent. The coffee is delicious! The uniform excellence of this family owned hotel chain makes it feel like home. It's like I went to bed and got up 7 or 8 hours south from where I started.

I had a small issue with a room that was rectified immediately. The customer service in ensuring a guest enjoys their stay is amazing.

We were delighted to receive an upgraded room because I misunderstood the type of room I had reserved for our 3 night stay. Kids loved the winter experience of an indoor outdoor swimming pool. Breakfasts and dinners were excellent and complimentary. Very clean. All employées were friendly and efficient.management was circulation in the breakfast room and at diiner time. Front desk manager Robb orchestrated the room upgrade with me before I even suggested it. Very happy to make this my favorite hotel!

There is NO DOWNSIDE to this hotell!

The king room with the roll in shower, the king bed, the breakfast, the happy hour snacks/drinks.

The handicap parking is a joke! All of the spaces that should be handicap reserved are taken up, and the actual handicapped parking is limited to about 5 spaces off to the side, and a fair distance, uphill, for someone on a walker or cane. It seems that a wheelchair bound individual traveling alone would really have a struggle. I don't know how this location is ADA approved. We also had a small hiccup with the lack of housekeeping staff after 5 p.m. We had been in the car for about 9 hrs total on check-in day and slept rather late the next day. We started that day around 4:30 p.m., and when we asked for housekeeping service , we were told that they had gone home for the day. The desk/management staff stepped up and brought fresh towels and emptied trash, but the bed was not made.

The cleanliness and comfort. The staff was excellent as always, always feel like we are at home. Food was good. Amenities were wonderful but not used this time around. Check in and check out was great.

I loved everything as usual. This is the only constructive thing I could say. I would eventually would like to see a shower head upgrade. Everything else is so above par, the shower head is just another area you could exceed.

It was very convenient to the interstate. Clean and pleasant. They made sure my room was close to an exit near a green space for my 2 dogs. Staff were friendly and professional. They served complimentary “snacks” between 6 and 7 pm that included hot dogs, pasta, nachos, baked potato and salad. I never need to buy dinner when I stay at a Drury Inn. They also served 3 free drinks, including wine, beer, and mixed alcoholic drinks. When I travel I always stay at a Drury Inn if I can.

Nothing

I was so surprised that there was a dinner buffet as well as the breakfast buffet. Mixed drinks along with wine and beer. The food was actually very tasty and hot. Showers have lots of hot water with a great shower head. The beds are so comfy!

The evening check-in host was grumpy and when I mentioned my dog, The website said there might be a pet charge. He said there was an extra $40 plus tax per night for my dog. I explained I have a very well-trained dog and was in town for a competition. I also said the host last year didn't charge for our dogs for the same weekend the previous year and we weren't charged any fees for the dogs. He said I must have lied. That really annoyed me, so I didn't say we had 3 well-behaved dogs for fear I'd be charged $40 plus tax for each dog.. My dog doesn't eat at the buffet or use the exercise room or pool. and doesn't waste towels or take showers like people who bring all their children do. My dog is my child. Oh, and to top it off the refrigerator did not work well.

The happy hour in the evening and breakfast the next day were wonderful! A great selection of cocktails and delicious food were provided at no additional cost. It was so nice after our long drive to not have to search out a restaurant for dinner. Our room was very clean, extremely comfortable and quiet. An ice machine is located on each floor as an added convenience. Our dog loved it, too! Location was easily accessible from the highway. We discovered Drury Inns on our way to Florida for the winter and then had the good fortune to be able to stay multiple times at different locations. Given the choice, Drury will always be our first choice.

A $40 charge for having a dog seems a bit excessive.