The size of the room and the high ceiling was unexpected but very nice. The shower was good with good water pressure and the mirror never fogged up even with the steam in the room. The breakfast options were standard but all good. I liked the phone call from the front desk after I got settled asking if there was anything I needed and if the room was to my liking. Everything felt clean and very well maintained. I didn't use the pool or exercise room but they were both good sized. The variety of restaurants nearby was nice as well.

There were pieces of tape stuck on the wall in four spots. It was odd that they hadn't been noticed by the staff and were still there. If was the only thing negative about the room.

The lady behind the counter was very accommodating. Helping us with short notice for a ground floor room for our special needs son. She also had leftover Easter eggs with toys in them for my son, which made his night because we were only there for one night, not bringing in everything from the car. The handicap parking is one of the best I've ever seen at a hotel with great spacing, no curb (my kid has a hard time with steps when he's not in his chair). The breakfast selection is one of the best I've seen in the nation with a great selection and well stocked. There is little to no noise from the hallway, and we were next to the elevators on the first floor, so that should say something.

I can't think of anything that was a dislike. The only thing I would suggest for the location is to get one or two more luggage carts.

The complimentary breakfast is great and the hotel is in a neighborhood of tranquility and cleanness. The indoor pool looks a great place for fun.

I was overcharged by $202.10 which was not noted till I reviewed my credit card statement in Jan. I tried to contact the hotel and found no access. The hotel's system, both telephone and chat, just recognize confirmation no. from the hotel, not from booking.com.

Did not stay for breakfast Good location near family and Crocker Park

My security deposit of $75 was never returned to me or put back on my bank Visa card Stayed overnight about 9 hours total Checked out early April 17 How much damage can a 75 yr old lady do? Staff made no effort to assist me with security deposit return after 2 phone calls Booked through Trivago Until this is resolved I will avoid this hotel in the future which is s shame because I have used it several times

I loved everything this hotel had to offer. Very clean , smelled new and clean, all the staff gave us a great welcome daily, location was perfect, enjoyed the hot tub big pool and fitness center allowing me to not miss a beat.

Lol, the only complaint I gave was at breakfast with my kids I didn't enjoy the eggs, perfection would've just been to good to be true. The chef was on point and very polite.

Clean, modern, safe and natural location, easy access to the interstate but not close enough to hear traffic. Remarkably comfortable bed with very soft linens. Friendly, conscientious staff who really reflected sincere interest in the quality of our stay. Great free breakfast that was better than many I have paid for in similar hotels.

Can’t think of anything that I would change.

It was my Wife and I first trip to the area. We always enjoy our stay in this establishment, never disappoints. Very clean and cozy room. One of our key cards did not work but were able to get another one rather quickly. Loved the breakfast buffet also one of our favorite parts of our stay. Thanks to all

There was nothing that wasnt likable. we enjoyed our stay and the area, and will no doubt look forward to returning in the future.

Great location. Terrific staff. Nice breakfast. Nice fitness room. We stay here a couple of times every year and continue to choose it over other nearby competitors. The price is typically a little higher and it is worth every penny.

The breakfast was nice and the pool was great for my son

The small jacuzzi had many small kids in it the day we were there. Your policy calls for no children under 18. The next day , the jacuzzi was closed. I blame it more on the kids parents, but we were looking forward to enjoying the jacuzzi

Great place for family - large pool area with something for everyone. Large open space for breakfast, again something for everyone. Kids loved the pancake maker.

The cost is high for a family. Was glad we could splurge on our grandkids though