Room was very clean with updated bathroom, nice breakfast, decent fitness room, W/D available, all at a really good rate. Staff was extremely kind and helpful when I had to cut the visit short due to illness. Location is close to park, bike trail, and downtown businesses.

This is more about the town of Madras, I guess. The main street is the highway, so it’s very busy, not a nice place to stroll. Also, many businesses have closed up. It made the convenient downtown location a little less so.

Very clean. Well kept property. I was a bit stressed getting to the property, as it was evening commute and one way streets. Upon arriving, Heather, the evening manager, was great. Her friendly attitude and demeanor, allowed me to totally relax. Prior to this, I called their customer service, unfortunately I cannot remember his name, was great. He stayed on the phone until I had reached my destination! How’s that for customer service!

Maybe a few more items for their breakfast.

The office lady Heather was a delight. very friendly and helpful.

The parking lot had rocks blocking off some spots closest to the room. The entry door to the room had that "kicked in and then repaired quickly" look and feel about it. The shower worked ok but there wasn't anywhere to hang a towel, and the toilet paper dispenser was loose on the wall causing the roll to fall off. For the price and short availability I have no complaints, just feedback.

The breakfast was good with a nice variety of food served in a pleasant and clean sitting area. I appreciated getting the special accommodations I requested when booking my reservation. It was so helpful to have a 1st floor room with a parking space nearby because of my physical limitations. When I inquired at check-in the staff provided a nice restaurant recommendation within close walking distance for an enjoyable dinner. I also liked that the hotel was easy to find right on my main travel route.

Nothing. I thoroughly enjoyed my 1 night stay at the hotel.

not sure if the front lady’s name but she was amazing !! so was so friendly and very helpful. even helped with my bags to the room and I had two under two (one being handicapped) . probably one of the best experiences I e ever had with someone at the front desk . The breakfast was great , eggs, sausage, biscuits and gravy, waffles , muffins , bagels, apple juice , orange juice , coffee , milk , yogurt. like they had so many choices.

I didn’t like the fact the property was accessible outside rather than having to go inside the building . gave a motel 6 feeling , only because I’m a lone traveler with kids I was kind of weary.

Location, price, good breakfast choices. Room cleaner found wife's wallet after we left, front desk called us and we arranged to have a relative picking it up. All contents were present, we'll be staying there again. Expected to hear more road noise, was quiet enough.

Had to repair shower faucet to get it to work, should be replaced. Cord on AC needs to be longer so it can be fully plugged in to outlet.

Breakfast was prepped at 6AM as needed ti begin my day.

I did not not stay at the Quality Inn on 10/3 to 10/4. I stayed there on 10/2 to 10/3. However, booking through Booking.com is an unpleasurable experience. I asked and the hotel asked that they refund me for the incorrect booking but still have not recieved my refund for the incorrect booking.

Breakfast was adequate with choices of hot and cold fare. We were quickly and efficiently checked in. Bed was comfortable.

Lavatory could have had a better mounted toilet paper dispenser. It appears someone had used it as a handrail and it was mounted on gyproc. An installed handrail would be a better option. Otherwise absolutely no complaints.

While it is an older inn, it was well maintained and we felt it was good value for the price we paid.

There wasn’t anything about the living space that was uncomfortable. However, it is downtown right off a very popular one-way street so we did hear street noise during the night. We chose that location because it was convenient on our travel route and we knew there could be some street noise.

We booked at the last minute and didn't expect it to be so comfortable. The staff were extremely helpful, cheerful and on top of everything from directions to breakfast. Clean, neat, better than expected!

Signage coming into town, we weren't sure the best way to access and park.