I arrived at night in December and this beautiful historic hotel was all lit up! They have a Tesla charging station and the Valet made sure my car was fully charged before I left. I had a very late dinner and early breakfast with room service and the staff and food were excellent. I enjoyed the many antique photographs that decked the walls. The town seems quaint with plenty to see and do. I only stayed one night because I was just passing through on a long road trip, but would like to stay again for a longer vacation with family.

The drains in my bathroom sink and tub were a bit slow, but everything was otherwise very clean.

The well kept grounds, the very nice pools and courteous staff, great places to enjoy the outdoors, opportunities to learn more about the history of the facility, the beautiful rooms with balconies and the many fun options and events available.

Did not see a restaurant that offered breakfast; unless we missed seeing it. Appears many are still learning about the history of the Bedford Inn and look forward to the museum being developed.

It's a beautiful location, weather didn't cooperate so we didn't get to explore more. The Spa was beautiful - very comfortable and not crowded and everyone respected the quiet policy. The scent used was wonderful too and not over powering

The spa service itself was okay - the forest treatment - I thought it would be a leg and foot massage turned out to be just a foot massage and an okay one at that. The food was delicious but too salty.

This is a classic old "grand hotel" that continues to be refurbished and upgraded. It has a very relaxed charm evoking eras of the past. The common areas are well appointed and relaxed with many overstuffed chairs and sofas' The guest rooms are furnished with furniture that appears to be of past times.

There are not enough casual food services. There are too few restaurants, and the bar areas do not have enough seating. The food selection is limited.

Loves the property the was breath taking and there were 2 weddings in at the same time . Lovely . My problem I had and haven’t resolved is that I had paid for my stay under booking.com however the credit card I had to leave on file for incidental’s was charged also for the room cost .

Nothing

Absolutely stunning hotel, steeped in history and wonderfully maintained. Luxurious without being pretentious and very welcoming. Grounds are beautifully kept with incredible views. The spa was divine.

Some of the restaurants were closed on the day we were there leaving menu choices elsewhere somewhat limiting.

It is beautiful. It reminds me of the titanic.

It is way too expensive for an average person to come and enjoy the beauty. I wish it was more affordable. We may never go back simply because it was outrageously expensive for two nights.

Beautifully decorated for the holidays, fabulous steak dinner and wonderful spa services

Paying for the spa service before it was provided. Gratuity was included on the bill.

The hotel and grounds are beautiful. So much to see and do.

I wasn't told about the pet fee till check in. My dog wasn't allowed to be alone in the room and was only allowed outside but not in the pool area. This made it extremely difficult to stay with my dog and my daughter.

Location was good, staff very friendly.

The food at the crystal dining room was disappointing. The menu needs to be expanded( more variety offered) The service at the crystal dining room was slow. We waited 20 minutes before we were given coffee and water.