From the time we got there, I noticed the outside was very clean. Then I walked in the lobby and that was very clean as well. There was a coffee station for the guests and the staff was really nice. The room was a nice size, it was clean with ample towels and wash cloths (love that), and the bed was comfortable. The only issue was the door was hard to open and close, but it wasn't a big deal. We also noticed the first night that the tub drain was clogged and would fill up with water when showering. We let housekeeping know the next morning and when we got back later that evening, it had been fixed. We only had breakfast one day while there, but there was a good selection of hot food, and it was pretty good. The location was the best part, there's literally everything you need right there. TGIF is right next door, Giant supermarket is down the street, with tons of stores and restaurants all within walking distance. I would definitely stay here again.

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This was my 2nd time staying here and this time was MUCH better than the last. The room was better and cleaner. Although there was a dirty washcloth left, all the others and the towels were clean so I think it was left accidentally. The location is the best, literally every store, restaurant, supermarket you can think of is within a 5 minute drive or less. The breakfast us pretty good and the staff is really nice.

Honestly, my husband and I travel and we stay with IHG all the time. The breakfast was awesome but what really made my morning was that Best Western had honey for my honey's tea, as a wife who makes his tea every morning, I forgot to pack or buy honey but NO WORRIES, THANK YOU BEST WESTERN FOR THE HONEY!!!

If I had to wish for anything it would have been for a better parking place when my husband and I came back to hotel for evening.

The staff was extremely friendly, were needed a handicap room for my husband and it was accommodated, room was clean and I’m good condition

Nothing about the property, we had an issue with Drunk and disorderly patron in the middle of the night that has no bearing on the hotel or staff

The room was clean, had taken every precaution to make sure you knew it was cleaned. They were super friendly at the front desk & so was house keeping. The breakfast was amazing. The bed was so comfy & I honestly would stay here multiple times over!

The only downfall for me was that if someone was a smoker they had those little ash tray stands outside of there rooms, so I was near one & the smell came into my room.

The breakfast buffet had a good selection of items to choose from and it was well stocked. The room was comfortable and clean. Check-in was quick and easy. The front desk clerk that checked us in was very friendly and helpful

Other guests slamming hotel doors, noisy neighbors and lost of truck noise in the middle of the night. I also do not like how the doors to the rooms are outside.

Room was very comfortable and clean. Good location very easy to get around the area.

I found the breakfast disappointing. Milk for cereal was sour. A few items were empty but did not see anyone maintaining it while we were there.

I very much liked the price and the staff. Breakfast included was a plus!

Room was ice cold upon check in and took all night to warm up! Sheets and towels had stains. They need to be refreshed.

Centrally located. Near traffic but quiet.

The room was nice enough except for the carpet. Had to wear shoes at all times because the carpet was very dirty. I also didn’t realize the room door opened to the outside, not a hallway. However, that might have contributed to the room being quiet.

The room was very nice and clean. Breakfast was just ok. Location was good, plenty of parking and close to lots of restaurants in the area.

I overlooked when booking that the room entrances are outside entrances which I am not fond of and our stay proved that. People outside the room at 2:30am cussing and shouting...not the hotel's fault but it is a downside from wanting to book at this location again. Also, the hotel is attached to a TGI Fridays which may have been a reason for the loud people.