I liked the promptness of the people in housekeeping. They were always responded in a timely manner.

The only issue I found was with breakfast. I had a complimentary breakfast and was overcharged for a side dish of eggs. Instead of being charged for one order of eggs the server charged me 6 additional dollars for a kids meal which I did not order. The meal voucher was said to have covered up to 15 dollars and my meal was only 11 then with him adding on a kids meal that I had not asked for, my total would have been 16 and some odd change meaning that I still should have only been charged a dollar in addition to my voucher. That was the only bad thing I can genuinely say I experienced.

Everything was very clean and rooms are spacious and smell nice.

Not a thing

the facility is beautiful and fully equipped. The staff anticipated our needs the room was large and functional. The price was reasonable and though there were lots of kids in the hotel it was exceptionally quiet.

the Hilton was great the neighborhood was a bit sketchy as a lot of people who clearly lived in the hotel next door walked through the parking lot. the pool is also between the 2 properties. The view is not the greatest because of that other hotel and it's close proximity.

The hotel had been beautifully renovated. The staff were extremely courteous; especially the bartender who was super friendly and efficient. Breakfast in the morning was very good with lots of selection.

The only negative was the "pillows"; these definitely needed to be replaced, otherwise the bed and the room were extremely comfortable.

As soon as you walked in the book the front desk reps greets all with a smile. they are all so friendly, helpful, and caring. The lobby was very cleaned and smelled great. Got to my room the room was nice felt cool although it was hot outside. The general manager was very sweet when I needed ice for my cooler. The security guy made sure things ran smooth.

N/A

clean and kept up

paid extra for in room snacks and beverages replenished daily and had to ask multiple times. they never came to second day even after asking them in the morning and calling in the evening. asked AGAIN the third day and finally got some with attitude. said they don’t replenish daily but yet I paid extra for premium. it said online and in the room snacks and drinks replenished daily! not paying extra to ask multiple times to get attitude. also have less towels the second day so didn’t ask again for those either.

Love the convenience to everything and that it was clean and neat.

Don’t like the fact that they charge you for breakfast. If you’re already paying to stay then breakfast should be included for free no matter what you’re getting to eat. Many hotels do free breakfast for their guest at no additional charge.

Clean, comfortable room, bed was comfy and pillows just right. The bathroom was well appointed and sized correctly.

Shower water was lukewarm at best, odd for this hotel chain. Water pressure in vanity faucet was low as well. TV was not cable but rather a lineup of free and/or subscription to Roku, Hulu, etc. I'm not used to that, and I'm not sure I like it. We will see.

This hotel was very pretty and colorful upon entrance. I love how clean our room was.

I didn't like they we didn't have linens already in the room for the sofa bed. We had to go downstairs to get them.

I liked how accessible the hotel was to different parts of Columbia. The area was nice and well lit. Staff was extremely nice and everything exceeded my expectations. Room was clean, drinks were nice.

I don't really have any complaints regarding my stay. Everything went exceptionally well. I personally saw no room for improvement, however, I only stayed for one night.