Overnight oats was a nice touch, we did have to ask the staff to replenish them but they did so quickly. Nice presentation and clean buffet. Siobhan at the front was very helpful and good at her job! Very responsive.

First cup of coffee was a bit old/ not hot, but poured it out and the second carafe was fresh. Powdered eggs are a standard for Hilton properties and not ideal… would have preferred real eggs or a hard boiled option. One of the pillows in the dining area on the long bench seat facing the windows had bad stains on it, maybe coffee? So much that it was distracting and a bit unpleasant to see while eating. But the seating was comfortable and the dining area as a whole was very clean.

The room seemed spacious, the location was great,  and the staff service was awesome.  The kitchen was missing a few items and we reached out to the front desk. A hotel employee came out right away to provide us with the items.  Room was clean.  We can walk to restaurants, bars or shops from here. Overall, I was very happy. 

The only thing I didn't like was that there weren't any sponges available to use for washing and scrubbing the dishes clean. They only had a small towel, which seems unsanitary.

This place is AMAZING!!! OUTSTANDING CUSTOMER SERVICE FROM THE CHECK In & check out GIRLS. THE HOUSEKEEPING Lady!! It was like a picture perfect room!. They view was BEAUTIFUl 😍 We had to have help from the Maintenance Department!!! Our car has a 1975 top carrier on it! My husband needed help getting it into the garage! See this hotels web site for my full review!! The breakfast was Superior to any I have ever ate! Our dog was well received! All the staff. Loved her! That was so sweet of them!

Absolutely Nothing!!!!!

The breakfast was great. The facility and room was clean, the carpet smelled fresh on arrival. The view and location were excellent. Well worth the money.

Please invest in new pillows. They were sooo uncomfortable. That is my only complaint. We absolutely could not get comfortable with the pillows. Our head would just sink directly to the mattress.

The rooms are really big and spacious. There is a small kitchen but there are so many great restaurants nearby, we kept trying those! It's close to the Swamp Rabbit trail and we brought our bikes to ride there. It's right across the street from the new baseball stadium, which wasn't open while we were there. The staff was very friendly and very helpful.

I wish we'd known ahead of time that we had to pay for parking. It's a very nice, convenient garage and not too expensive, but I didn't know until we checked in that we would have to pay.

parking garage was helpful and location good

the greenville fashion week was happening in the lobby. Seeing young girls dressed in thongs and heels and teeny bikini tops in the lobby off and on that weekend was uncomfortable for my young children. if your going to host this kind of event…. please keep it in the conference rooms etc where guests don’t have to look. at this .

The staff was so friendly and kind. Definitely the best value for your dollar!

The only difficult thing was that the parking sensor didn't always work. There were multiple times we had to try to scan the card five or so times before it actually read it to let us in the garage, same for our room. Overall I think it is an easily solved problem with new key cards. Not anything to really affect a stay tho!

great downtown location and parking

in room thermostat but didn’t seem to alter the conditions. we prefer a cool room for sleeping and completely turned off the heat, but the unit never stopped running. the ceiling fan was helpful and we were able to adjust to a comfortable (for us) temperature. parking is easy and convenient but does cost an additional amount per day. I didn’t realize this until the final statement. I would have still chosen Homewood’s deck but thought it was included.

The staff was super friendly. The breakfast was also very versatile and delicious — a nice touch as well to have to-go coffee cups available at the buffet.

The only thing that could’ve been improved was communication before arrival. I had sent a message to the hotel through the Booking App asking about sleep arrangements, but never got a response, so I wasn’t positive what all I needed to prepare and bring with.

The breakfast was excellent and the staff were very responsive and friendly. The location to downtown could not be more perfect with easy access to the Falls Park on the Reedy.