The pool on the rooftop was heated and also the jacuzzi. Loved the view and set up of hotel.

I saw 2 roaches. Curtains need upgrading.

Loved the room, house keeping replished towels daily, great view

The lady serving breakfast was very loud and rude people come their on vacation to enjoy themselves should not have to deal with being yelled at and rude comment made acting like people are inconvenience her by coming down from their room to enjoy breakfast

Perfect location directly on the beach and close to everything, amazing view of the sun rise and beach, staff was extremely friendly and willing to help, room and common areas were clean, breakfast was okay, love the murphy beds (such a space saver!), indoor pool/lazy river/hot tub a total vacation saver since it was cold. We would totally come back!

Parking garage is narrow (not very good - and a little scary - for big vehicles, we have a Ford Explorer), rooms can be updated (cracked tiles in bathroom, poor water pressure in the shower, microwave was cracked), kitchen did not have any cookware even though there is a full kitchen (no pots, pans, only 4 cups/plates/utensils even though room sleeps 6), needs more seating/tables where the indoor pool is.

Staff was very friendly and helpful. They were polite and helpful. Pool was great, we really enjoyed it. Short walk to the beach. Breakfast was very good; I don't remember the lady's name but she was very nice. My wife does not eat pork she would have liked some turkey meat, but we understand.

The bed was hard, we moved the mattress to check for bed bugs, we didn't find any but found a lot of dust and dirt on box spring and on the floor. The mattress needs to be cleaned or replaced. The indoor and outdoor carpet in hallways and on balcony needs to be replaced and at least swept off before the room is occupied. The exterminator came while we were in room, I never had that happen before so I'm not sure if that's a good or bad thing. Top of refrigerator was very dusty, it looked like it hadn't been wiped off in a good while. There is no carpet in room the floors are very cold. good thing we brought bedroom shoes. Bathrooms need a little work, water would not drain in sink. we had to prop the thing up so water would drain out, same with tub.

I like how they let you pre register early for your room. I was suppose to check in at 4. I stop by the hotel around noon. We were driving around Myrtle beach trying to kill time. They called us a little after 1 and let us check in. The lobby is huge. They have indoor/outdoor pools and a lazy river. You get breakfast in the mornings. We had a 2 bedroom suite and the living room area had an extra bed you could pull down from the wall. It was comfortable. That was a plus. I went with family so it was rest and relaxation for me. I did enjoy my stay there. I would book there again.

The parking. I wish they had ground level parking outside of parking under the parking deck. Like parking beside the hotel or something. The lowest level is for trucks/SUVS. Spaces were narrow.You’re good if you park where it’s empty or someone didn’t park too close to the lines. But trying to squeeze in a space, cars fit just it’s not roomy. I parked on the 4th floor. The higher up you go the more spaces available. I was on the 16th floor. Elevator were slow but only bc they were occupied during busy hours so you had to wait and ride with whomever since our floor was so far. The Wi-Fi to my room was terrible. It only worked in the bedroom part of our suite but the living room/ balcony area it was awful. Signal kept going out.

Location is perfect. Literally steps away from the ocean. Nothing was bad per se, but don't expect any luxury or frills at this hotel. It's OLD. The staff was extremely friendly, the breakfast was mediocre, but the room and hotel were clean and the value for the view was unbeatable. We had a queen, ocean front room. The main pool was hot, more like a hottub, but people didn't seem to mind as it was used often. The lazy river is fun, the kiddie pool (little pool, 1ft deep) was adorable for little the toddlers. I liked the pool on the 10th floor the best because it was cold and refreshing. All in all, I'd definitely stay again.

Again, nothing was bad enough to complain about, but I was surprised at how old the building was. It doesn't exactly match the pics, but old doesn't necessarily equal bad. Just be ready for it. The garage is insane, it's multi-level and STEEP inclines with sharp corner turns and tight spaces. Anything bigger than a standard car won't make it on the higher levels, but they do have ground parking that is available for trucks/large SUV'S. There was one one coffee filter in the room, no cream/sugar. When I asked for coffee for the second day, they didn't have any. The door to the balcony was old and maybe off the track, so it was hard to open/shut (my 70 year old mom couldn't do it by herself).

Your staff was the best at breakfast,the young lady’s and young tall man, were very inviting and very nice to talk too, I hope to see them next time I book with you. So for them I thank you even the young lady at front desk was great to speak with when I got to the hotel to book in (black girl about 24 years of age ) she was also very pleasant and yes, the hotel is clean.room was nice on the 6th floor room 629.husband and I were happy 😃 so for that thank you for our stay 😊

I can’t say to much but our shower head was not so good and needs to be changed out as it does not work well very little water comes out so Chang it out for next guest

Was clean except for the roach that was in the cabinet with the dishes

The noise.. We have been coming here for many years and this time early in the morning they were working on the room next to us We were in 1419.. scraping sounds at 9:00 in the morning Maintenance coming to exterminate the day after we checked in.. We refused it Had to have the maintenance man come and fix the toilet that was running. Also a roach was in the cabinet with the dishes This is the first time that anything like that happen throughout all the years that we've been coming there I requested a specific room 1631 since it is our anniversary and that is a room we had last year but we were given a room as I said on the 14th floor As much as I like the Monterey Bay suites my husband is suggesting that we go someplace else next year

The staff was friendly. The breakfast was good.

Parking in garage.

The pool areas were well maintained and heated. Breakfast was really good with a wide selection, and staff was very friendly. Location is right on the beach with private access. The facilities were also clean and the kitchenette was well stocked with cooking supplies and dishes.

Overall the expereince was great, however the hotel could use a face-lift, as it doesn't look as modern as the pictures portray it to be at all. Older furniture, and the beds were very hard. Also the overall lighting in our room was very dark with only one lamp in the bedroom. The parking garage is a very tight squeeze and was difficult to navigate even with a smaller vehicle. But I would still recommend to others, we had a great time.