The location was great with a mountaintop view from our balcony. Staff were very friendly and helpful. We traveled with our small dog and even though we couldn't bring him into the casino or restaurant, we could take the food to our room or eat outside. The food was delicious. We arrived to see a group of pronghorn roaming around the entrance among people waiting to take the trolley into the town of Deadwood. Having stayed at some less than satisfactory pet friendly hotels, the lodge was very clean and didn't charge an arm and a leg for having our pet. The location was fun to get to - winding mountain road. We loved the place

Can't think of a thing.

We’ve stayed here twice and loved it both times. Staff was super friendly. Restaurant and Casino were right there for those who want to stay on site. Trolley is available for those who want to go into the city of Deadwood for “whiskey tastings” or just to spend time in the area without worrying about parking. Brought our small dog with us and didn’t feel out of place. Our room was immaculate, no smells whatsoever, (some hotels we’ve stayed in have had funky animal urine smells.) Beds were plush and comfortable. Bathroom was nice and clean, wife and daughter were not afraid to take a bath. Hot water didn’t run out. Mini fridge and coffee/tea maker was available. Vending machines and ice next to the elevator. Our room had a great view of the mountainside. Outside had fire pit and relaxing chairs and seating. Have dinner and breakfast in the restaurant, you won’t regret it.

It was a really nice room. The restaurant downstairs was good. It was nice to have a place to eat there where we were staying. It was just outside of town so it wasn't loud or busy outside at night. It was still close to town just a few miles out. The pool was amazing for our 6 kids. They loved it. No complaints from us. Everyone we talked to was friendly and helpful.

The big horn sheep didn't come by the few days we were there but not the hotels fault. They hadn't even been downtown like they usually were.

The staff and hotel were great. We could not have asked for a better experience. We arrived for our honeymoon to a room upgrade. There were not many people when we stayed so we didn't have to wait for anything. The restaurant was great. Food was delicious, reasonably priced, and the staff was wonderful. We will definitely return. We made day trips to Mt Rushmore, Custer, Badlands, and Devils Tower.

Location was great! We had excursions away daily and also liked Friendship Tower trail close to Lodge. Kids liked the pool but didn’t know until last day how to get the water features working. Maid service super accommodating to switching out towels and getting us large garbage sack since we didn’t use their service all week. I liked the fact the sink and counter were separated from bath and toilet room!

M&M remnants left by the refrigerator. No hot water showers on Last day of stay with no notification! The restaurant always had a wait and a few times hostess at front was unfriendly(female July 4th). Would love the option to order ahead for takeout since it was hard to get in.

I was very impressed with this hotel. The beds were comfortable, our housekeeper had outdone any hotel I had been in. Its not often that when they clean in the middle of your stay that your sheets are new every day, toiletries were restocked, towels were replaced and freshened up, even our sons portable highchair was wiped down and cleaned. Was beyond impressed with housekeeping here. The pictures of the pool do not do it justice as my kids had a blast it was clean and well maintained. We ate at the bar and grill in the lodge and the food was great service was good. The location of the hotel was what we were looking for where we weren’t in the chaos of downtown, but going downtown only took 5 minutes tops to get there, and the view was great. You tend to get a lot of rude staff in casinos but they were polite and attentive. The Lodge will be our stay for our next trip to the Black Hills!

Something for everyone!!

The fact our children all had slim of some sort from the hot tub that wouldn’t wash off! Went down after 1 pm when it closed and talked to night staff. She was nice and stayed she would leave a note for manager to correct the problem and to comp. Us and never did. Upon checking out spoke with said manager, she said thank you letting me know and called maintenance  and never offered anything else. My autistic child has to now have her hair hair buzzed because we can’t get it out. Even after using 7 different kind of shampoos!!! She doesn’t understand!!

Gluten free options on the menu, and the kitchen staff was all over it and we were not treated like outcasts for having a disease. It went so well I ate all my meals there instead of eating at other places in town.

Wish the other side of the restaurant was open for more relaxing environment. And the room rates are a little higher compared to other places in town. I know the Lodge is new and has a large parking lot but the others are cleaning up their acts and could have saved me a few hundred dollars to gamble with since I didn’t Doran’s a lot of time in the room.

It was disappointing to see that there was only one restaurant on property, and that appeared to look like a sports bar restaurant, which is not a preference for most family and business travelers.

It was disappointing to see that there was only one restaurant on property, and it appeared to look like a sports bar restaurant, which is not a preference for most family and business travelers.

I liked the rooms, I got floor level with a patio with a view. Amazing!! I also liked the gaming floor...very good options for gambling! Also, the staff was very helpful and accommodating. 🙂

I didn't like that I had to take $100 minimum on the ATM machine, and also for my first time visiting...I wasn't offered any coupons for dining or any activities in Deadwood, would've been a great addition to the experience.