It was the third time we have stayed there. We recently purchased a home in Gate City, Va. just six miles away. So the Red Roof Inn has been our base of operations so to speak. A shout out to Bobbi who prepares the wonderful continental breakfast during the week. She has a tremendous work ethic and does a wonderful job on the excellent breakfast.

We spent the day out at our new home getting things done for our move in end of the month. Tired from a long day, we returned to the hotel at around 4pm and house keeping had not cleaned our room. Not that big of a deal, we survived realizing some times things get missed.

Breakfast was fine. Shower was great. Water in the show drained nicely.

I made a reservation for non-smoking (as I always do). Check-in person said I made it for smoking and was all sold out. My receipt had smoking with a no-smoking icon next to it. She claimed this was for smoking. Wasn't able to get the key working after two different resets. Counter person tried with a key, but still couldn't get in either. She assigned me another smoking room - claiming she could not make a change because the reservation came from Booking.com. Never saw more than a 10-15 cars in the parking lot - so much for "all sold out." Also, the hotel would only provide room service after three days. I believe the hotel was probably severely understaffed.

convenient, easy access, pet friendly, clean, well maintained

the convenient location is the intersection of two busy thoroughfares, so ambient noise level was somewhat high; prices were higher during NASCAR race weekend but still relatively better value than other motels or hotels in the area at that time.

It was close to the interstate for easy access.

the refrigerator didn’t work, couldn’t find any ice machine that worked, and the seal around the entrance door was defective or non-existent which allowed cold air to enter the room all night long. Also, the desk chair armrests were all worn out and unsanitary.

Breakfast was good, but out of biscuits Saturday at 8:30.

A lot of loud talking and activity throughout the night and until daylight. We only had 1 towel on Sunday morning. They did not bring any towels at all. Phone in the room did not work.

The breakfast was average. You didn’t have to put the butter in the fridge, it was too cold to spread. The sausage was very good. Eggs were just ok.

The breakfast attendant (the elderly, white gentleman) wasn’t very friendly. Everyone else looked at us and said hello, he just looked at us and looked down. The other gentleman was friendly and held a nice conversation with us, that’s what you would expect from a southern town.

The room was clean and the staff was very polite. The selection at Breakfast was good. waffles were great. Great cereal and danish selections. Great value.

The bottom of the sofa was warn out and needs to be replaced. The eggs and meat were a little on the cold side at breakfast . I would like some fruit added to the selection.

Nice customer service.

Molding was coming off the the wall. Shower faucet was loose in the bathroom. Exhaust fan in the bathroom didn't work.

Staff was friendly and the room was warm when we walked in (it was 28° outside, so that made me VERY HAPPY). Bed was comfortable, and huge (king)

The seal on the door did not seal....it made the room a little cold

Rooms were clean. Staff were friendly.

bathrooms were too cramped and did not like the towel rack right above the toilet. plus the toilet was too close to the tub. The notice left in the room regarding contactless service contradicts itself and needs revamped.