The room was clean and comfortable with standard amenities, fridge, micro and access to an ice machine. We had a suite room with a sleeper sofa for our grandchildren and double doors to separate the sleeping areas. Breakfast was prompt with standard fare. Area was for eating was small and everyone took advantage of the breakfast. We had area to eat in room and we did. King bed was comfortable, and pillows were ok, they weren't mine from home so that's on me. Overall, would stay again.

No issues to report. Staff was professional and knowledgeable.

Mrs, Patel was very professional, she greeted you to join the hotel, very knowledgeable about the hotel policies. And called the housekeeping manager if any room was ready. She had a problem with a customer and she handled the situation very very professionally. The day I left there was a woman at the front desk, she just sat on her chair, no good morning, no how can I help you. I place the key in the box. She did not get up from the chair. She was playing with her nails. She needs customer service training. I hope if I come back customer service will be much better at the front desk.

The menu, you should have fresh eggs, and a much larger place for customers to eat without hitting each other to get food. You should have better service at the front desk. We as customers are paying for the service and a smile. Not All customers can be nasty. Sometimes a smile can go a long way with a person. Also you should have uniforms. Maybe smocks just to show your professionalism. When service all looks the same you can detest who did the job, and who to blame. Even housekeeping should wear a smock to identify if customer needs any service. You know who to talk too. Everyone should also learn the English language, as part of their job. English words like sheets, blankets, etc etc.

The room was nice and clean, the bed was just right...not to hard, not to soft. As for the breakfast it was adequate. The staff were very friendly and helpful in many ways. There was also a Dennys Restaurant located within walking distance, which was very handy also.

We were not able to make a reservation beforehand so we were not able to get a handicapped accessible room. This made it a little hard for my husband to navigate the room because there was a chest of drawers between the front door and the bathroom, which left very little space between the chest of drawers and the 2 double beds.

Front Desk Staff was very helpful during check in and even during check out

Not that it was any fault of the property but upon returning for the night some other guests were sitting on the stairway smoking weed. It was very strong - I had to walk right by them and just felt uneasy doing so. They did not bother me or engage me whatsoever. The other concern was that the shower/tub was very slow to drain. I did relay this information to the desk clerk upon check out.

The walk-in shower was a real treat. Conveniently located by Denny's and other resturants within walking distance. Check-in and out a breeze. Great place for a tired traveler who needs some rest. The refridgerator, microwave, and air conditioner worked perfectly. The bed and pillows were comfy. I felt safe (as a retired State of Texas Investigator) and I would know.

Nothing. My travel companion heard truck and car noises. I drove and was exhausted so the train in the distance that I heard was reastful and soothing.

The staff people were very polite and friendly. The breakfast lady did an excellent job and had a great attitude.

I stayed there twice and the t.v. remotes were not functioning properly either time. The noise was sometimes a little much. The ice machines were either behind locked doors, or inaccessible.

Lovely staff esp the cleaners and the maintenance guy (whistled while he cleaned).The room was a great size with comfy beds. Netflix on the TV for evenings. Breakfast was tasty. Free WiFi and parking

Bathroom was a bit small and the room was a bit dated but overall it wasn't an issue as it was very clean.

My boyfriend and I enjoyed our stay we especially enjoyed the breakfast. The front desk was also very delightful to talk to we will definitely be back when we come to Amarillo again.

We have no complaints everything was great with our stay.

The room was clean and comfortable. Breakfast was good too. Parking was good and I could park close to my room.

I found water on the floor in my room by the front door. I suspect it was due to the rain that had been coming down all day. I wiped it up and it did not come back. Not noisy.

Convenient location

Dirty around the building. Nasty. Needs some repairs . Doors in room needed painting. Will stay somewhere else next time