Close to the beach, close to everywhere we wanted to see. Good breakfast. One of the Maintenace men was extremely polite. The transformer had gone out, and our keys would not work, Rebecca was amazing by meeting us at our room and went back down to get keys to work. She went above and beyond by coming back and forth until keys worked. As we checked out, the lobby clerk asked how our stay was and apologized for any inconvenience. That really means a lot, although it was not the fault of the hotel it was acknowledged, which to me means a lot. Thank You Staff at Holiday Inn Express. We will return.

Very clean hotel, friendly staff, breakfast was good. There was variety, and it was a good hot breakfast. The view from the room was nice. Right on the water. The bed was super comfortable and it was a very nice room altogether. Very impressive.

There was supposed to be a checkout option on the TV at the end of our stay, but the only two options were "request late checkout" and "extend my stay." Not a big deal tho. I could still see my final bill. Checking out at the front desk wasn't inconvenient in any way. I was just concerned that the display on the TV literally said "check out using the options below," but the option wasn't there.

The property is a spin off of the old Emerald Beach hotel but 100000x better. Friendly front desk, eco friendly water bottles given at checkin to use at their clean water station, rooms were just as described in the photos, AC was working and on when I got into the room. Comfortable beds, semi view of the bay, black out curtains, breakfast in the morning, safe entrance with room key only and tons of parking. This will be my go-to place to stay from now on. Right on the bay and close to downtown. A perfect place to stay and very reasonable prices.

Everything was good

Rooms were good size. Everything new since it was first night open. Staff always addressed our needs. Breakfast was good

First night opening kinks. Problems with ac on first night but staff addressed issues immediately and fixed. 2nd night was much better The room had a lot of condensation on wall and floor both nights and I don't know why. But overall great stay! Loved it!!

Location was convenient to everything. We didn't have to drive to far to go do the things we wanted to do. There's nice restaurants around the area.

The only thing I didn't like was that the shower/tub was very slippery. My grandson told me to ask for a shower mat. The hotel didn't have one, so we went bought one.

Location, staff, laundry, clean new property

WiFi wouldn’t work even after bringing it to front desk attention. We were gone from 8 AM to 3:00 and our room wasn’t made up. We were ready for a nap so didn’t wait. Need comfortable benches or chairs for older folks next to beach area to watch sun come up.

The breakfast was amazing! I loved the fact that we could watch YouTube on the Tv, it felt very at home for us. The shower pressure was amazing as well!

The floors in the room seemed like they were just passed over with a mop or something of the sort, had a bit of sand on the floor and seemed sticky in some places.

This was a one night, short stay for my husband and myself. We did not book in advance so ended up paying extra. The location was good and we felt safe at the property.

Price

The amazing view with breakfast. I loved how they had a mini store with a little of everything. The shower was big enough and had hot hot water the staff was amazing very helpful and kind

The floor looked clean but walking around in the room our feet would get black

Such a relaxing stay! Super comfy bed, nice and clean room with an amazing outdoor bar literally right outside our room. Breakfast was fantastic, with a great variety to choose from. I thoroughly enjoyed our stay!

Everything was great, nothing we didn't like!