The cleanliness comfort and breakfast

The weird parking lots around it, damaged looking areas, kinda creepy, my daughter took long to pack and so we checked out late and were harassed, by knocking and phone

Great location, by 635. Bright airy 24 hr reception with friendly & welcoming staff. Simple breakfast included, you get decent options and helpful staff attending. Loved complimentary 24 hour coffee bar in foyer. Really comfy king sized room, excellent air conditioning was easy to use. Pleasantly surprised by in room kitchenette with coffee maker, fridge and microwave. Glad for the hot tub!

Decent shower, could improve water pressure. Corridor looked clean and clear, however put off by strong smell of smoke and some other odours. Suggest regular Febreze or similar treatment. Hot tub was actually more warm than hot!

Room, breakfast was very good

Saw a tiny bug.

Mike at reception was the most polite receptionist I've ever encountered at a hotel. He was very kind and accommodating which really helped as I was extremely jetlagged from a long flight. The room was sparkling clean, the bed and pillows were super comfortable and, as I asked for a top floor room and quiet, I hardly heard anything (except the freeway in the distance).

I wasn't expecting a $50 deposit on my card which I'm still waiting to receive back. Also, there was some kind of night light behind the closet that had no way to shut it off which I didn't like, as light at night can affect sleep.

Hotel interior/exterior was well maintained, very clean. All of staff we encountered was respectful and pleasant to speak with. Our room was spacious and clean. The breakfast was fresh, plentiful, coutertops and floor were clean. Pool was great for evening swim, warm, clean and not over chlorinated. Used the workout room, all equipment worked, room was clean and well maintained. Absolutely a great facility for the cost. Hands down would stay there again.

We have nothing constructive to offer. It was the best hotel we have stayed in for that price.

I really liked this hotel. So comfortable and I didn't want to leave! Room was large and spacious and the bed was comfortable. It was very quiet and I liked how room service didn't bother me in the mornings. Some hotels room service try to come in even when the do not disturb sign is out. I had a peaceful stay here.

The only thing I didn't realize when I booked this hotel was how far away from shops it was. Easy enough to book ubers however.

The location was perfect it for the event we attended. The rooms were very nice. Breakfast was real eggs, sausage, turkey, pancakes. I would definitely book this room again. The rooms very clean and spacious this would be a good get away hotel for a family with kids. There is a living room area with a pullout bed and tv and a bed room separated by the bathroom with a king size bed. This was among one of the nicest places I have stayed in Dallas that did not cost an arm and a leg. The price for the hotel was well worth it.

The breakfast sausage was cooked too long.

I’m a repeat customer, I love it, staff and cleanliness of the place is good, elevator is good, no bad smell, breakfast is good, definitely worth it in my opinion for what you can get in the United States compared to Asia lol

No free water, and a little pricey I did find one cockroach one time that came under a chipped piece of drywall but I patched it up with tissue and didn’t have an issue ever again in my other bookings

Almost everything. Staff, breakfast and cleanliness were exceptional! This is one of our favorite hotels we have stayed in. We are a retired military family with a small budget. The cost of the stay is well worth the value.

Rear main entry door won’t open all the way making it more difficult than usual to move luggage between vehicle and room. The door doesn’t automatically close all the way as it props slightly open to enter without a key card. Spa water temperature wasn’t hot enough to relax muscles.

The breakfast was great! There were many food items to choose from and the staff kept everything well stocked during breakfast. The room was very comfortable and the decor was lovely. The staff was friendly and helpful. I will be staying here whenever I’m in Dallas.

There was noise from the highway most of the evening. We heard what seemed like lots of loud trucks racing on the highway. It could have been the same fool driving back and forth. Our room faced the highway so next time I’ll ask for a room on the other side of the building.