This is our second time to stay there. Clean, comfortable, quiet. That sums it up. Other than the air conditioner (see below), it was a great place.

We stayed in room 201. The air conditioning/heating unit was EXTREMELY noisy. The other room where we stayed last November had an Amana PTAC, but this was some Chinese knock-off that cost half as much. I suspect that the owner had to change out the unit at some point and went cheap. Bad decision. Should we stay here again, we are going to request to NOT have this room.

My husband and I live in town however being working parents of 2 we needed a weekend to just relax and enjoy each other's company and Premium Inn and Suites was the perfect place to do so. The place was clean, staff was beyond friendly everything was clean and comfortable. My husband and I have decided to make this place our monthly get away spot.

We loved everything about this place.

We liked the location as we were traveling to the sleep center for the VA which is 2 mins up the road. We thought they might have breakfast in but they discontinued it after covid and never brought it back they said. All in all, it was a great spot, and our room and facilities were clean. Shower and restroom were spot on, cold rooms and water pressure in the shower was perfect. The refrigerator was very large with plenty of space as well.

Everything was perfect. Coming from the UK to see the eclipse, and this was the place. The reviews didn’t disappoint. Jade was ever so helpful and sweet. She went over and beyond to help me out with anything i need. The place also has a very safe vibe to it. Overall 10/10 stars 🌟 p.s thank you for the complementary home made muffins, I enjoyed them very much 😋

Everything was excellent

The peace and quiet

The pillow linen had a sour smell. I should’ve told someone. Also the security chain on door was broken. When I see things like this it makes me feel as though the management does not take security of guests seriously. As an old soldier I used a Bobby pin to secure it so that I could hear something if someone opened the door.

Jade was gracious and very accommodating especially with our late check in and parking of our truck with trailer. Facility and room exceptionally clean and comfortable. Front desk has bottled water, drinks and snacks that are reasonable for purchase. Would stay here again! Very safe location

Nothing at all

The owners/managers/ housekeeping were outstanding. The manager helped me with my bags and showed me everything in the room. She explained about the smoking policy and how to get in touch with her. Overall, just plain "OUTSTANDING."

There was nothing I did not like except no breakfast.

The staff is very friendly and the place is very quiet and peaceful. It is super clean. It is a tremendous value. I love that it is privately owned by people who care about their business and about the wellbeing of their guests.

The air freshener smell was a little strong.

Absolutely loved the couple who ran this Hotel. So sweet and respectful! As a veteran my room was upgraded at no cost. Bed was exceptionally comfortable and had no issues with the room. Door card could be left out for "needs Housekeeping" or "Do Not Disturb". location was secluded but still centralized in the Killeen and Harker Heights area.

Very clean and comfortable. The staff was very friendly and accommodating. We will stay there again if we return to Texas. I highly recommend this facility.

No complaints.