This was my first time staying at a TRU and I will definitely be back. Everything was modern and clean. The lobby was really cool and my kids enjoyed hanging out down there just to get out of the room for a bit. The breakfast was also great and the friendly staff told us to let them know if our kids wanted something to snack on from the breakfast area after it closed. The rooms are small but not cramped and they have everything you need. Lots of storage areas. The bathroom was spacious and clean. They have one of the best hotel gyms I’ve used. It’s small but it has a lot of equipment to get a full workout in. 10/10 would recommend staying here!

Mostly the staff. We were in for my father's funeral. This staff went above and beyond for us. The lobby was so welcoming and comfortable. My grandpa who was in a wheelchair was very comfortable in his hotel room with the handicap shower. The staff would respond with each question we had with such a friendly and considerate response. They went out of their way to check in with us to see of we needed anything. The boardgames and pool table was wonderful for the kids. Thank you so much for such a great stay in such a difficult time.

Lovely stay at Tru by Hilton Northlake. The staff were super friendly and always eager to help. the rooms were huge and the bed was incredibly comfortable. Bathrooms were great with good water pressure and good complimentary toiletries. Breakfast was lovely too! Overall great stay and would happily stay again.

The only con was the location. We didn’t have a car which made it impossible to do anything. However we chose the hotel to be near family which then made it perfect.

Clean and close to our events

Room we were assigned the tv didn’t work. Front desk changed batteries, but when returning remote to our room while we were out, didn’t confirm that it was fixed. Once we returned, we had to address the problem again. We were moved to room next door where tv worked.

We absolutely loved this hotel. It was small, super clean and the staff was so friendly. The evening host (blond) was so nice every time we saw her. As well as the morning host (dark hair). The food host named Margarite was so welcoming and made sure our breakfast was perfect. We’ve never been to such an attentive clean hotel. We LOVED the pancake machine!

We had no complaints

We went to watch NASCAR at Texas Speedway, it is a 20 minute walk, so close. The staff are all so friendly and helpful. The rooms are so clean and spacious. The gym is great. They have free breakfast with everything you need to get going. Restaurants close by and a uber ride to Tanger Outlet store, great bargains.

Nothing

The desk staff was very responsive to questions. The breakfast was reasonable for a continental breakfast. The coffee was always hot and the flavored water available at the front desk was good. Hand soap, shampoo, conditioner and body soap were provided in dispensers rather than small bottles, giving a better quality of soaps.

Lack of seating in the rooms made it difficult to gather.

I like the fresh clean feel. I liked the location. Being at the crossroads of two highways, it is located in the back of a group of hotels and sunk'en down a bit which helps with noise. It was very quiet and clean. They give free lemon water and ice tea all day long:)

No Charging station for EV's. But I heard it would be installed within the month

The employees were extraordinarily pleasant and an absolute joy to have met, every single one of them.

I cannot think of anything that we didn’t like about the property.

We loved the breakfast, fresh coffee, and tea. There was even orange infused water every day. They don't have a pool, but they do have a game room and pool table. The nighttime staff is so pleasant. Quick and easy check-in.

No pool