Easy check-in, good breakfast. Room just as expected for price and brand.

Price was high -- on a cross-country road trip, we paid more here than anywhere else for nothing more than the usual. Also, located at a very busy intersection, so sometimes hard to get in and out due to traffic back-ups on adjacent highways.

friendly, helpful staff. Breakfast was quite good, with nice choices, husband liked biscuits and gravy, denver omellette and salsa, wife liked oatmeal and pancakes.

For breakfast, it would have been nice to have a fresh fruit. In our room, the carpet edge had something sharp that hurt my feet.

I arrived about an hour before the official check-in time and the front desk was able to get me into a room early. I really like the fact that the property had an elevator as my room was on the 3rd floor and I would have had to make three trips up to the room if it hadn't been for the elevator and baggage cart. The room and bathroom were both very spacious and clean. There were ample electrical outlets throughout the room which was very convenient for plugging in and charging my various devices. The bed and pillows were very comfortable and I had a great night of sleep. It was also great having a laundry on my floor as well. The little snack shop next to the check-in desk was great as I was able to purchase a vitamin water on-premises.

I can't think of a thing. I was very pleased with my stay at this property and I will definitely book a room with them in the future.

The room and the staff was great. The complementary breakfast was great too.

The wake up call from the phone did not work. I just kept getting a busy signal and had to go down to the desk every night to make my wake up call request, and the parking lot had a few pot holes.

I like the convenience of the location, the staff is amazing, especially Tirzah! She was the most helpful and friendly person to myself and my children. She was kind and patient.

Because I’m spoiled, I wish there was garage parking because it is so cold in the winter and I’m not friends with the cold!

The hotel was great! They let is check in earlier than anticipated and the room was clean and nice! We enjoyed out stay at the Holiday inn!

The room is a little out dated, but still very clean. For the stay that we had we really didn't have much to complain about! We enjoyed the stay!

Service, cleanliness, proximity to where we needed to be.

The breakfast wasn't up to par. We have stayed at the Heber City Holiday Inn Express about 7 times in past years and the hot breakfast with fresh fruit was something we always could count on.

Pool was very nice. This is the single most important thing for my children. Pool area was clean and had plenty of towels for the guests. We got there about 45 minutes early before check in but the room was clean and ready for us which made it nice because one of my children was in desperate need of a nap. Breakfast was very nice. I loved the automatic pancake maker which keeps the mess down when children like mine try and make their own pancakes.

A free babysitter :) A sliding door to the front lobby.

The front desk staff was very courteous, helpful and kind. They greeted you and wished you a good day and that was a wonderful start to our busy day. The breakfast was fresh and tasted great! The rooms were top notch and very clean. Thanks for making our stay a great one.

This hotel was very clean and comfortable. We enjoyed the breakfast. The beds were super comfy and the hotel smelled nice as well. The 11 am check out time was fantastic.

The staff at the breakfast was pretty grumpy and bossy. She was not very nice to my girls and could have used better manners even though she was having a rough day.