The service we received from the male clerk when we arrived. I forgot his name but he was helpful and very nice. This is what set the tone for me due to the wait for pick up from the shuttle van. I was told to wait at 2B for the pick up but it should've been pick up area 3B. This was a wait for me for 40 minutes when the hotel is only 5 minutes away. Communication in this area will be greatly appreciated for other customers. Please speak to your driver to have compassion and not scold us for waiting in the wrong area. He was very rude but I know that this is a simple correction for his next passengers.

Communication as I stated in the above comment. To have a pleasant experience from your shuttle driver would be nice. More of a friendlier driver to start the pleasant stay at the hotel.

Site was awesome. Staff was helpful and friendly. It was probably the best night of sleep in a long time. I usually don't sleep very well. My room was awesome I was very impressed with the cleanliness of the whole facility.

If there was only one thing I could say anything wrong about, was breakfast. Limited selection of items for those of who have celiac disease . Maybe even hard boiled eggs would be nice. I will definitely recommend this hotel to others

It’s close to the temple that our family attended for the ceremony.

The carpet at the stairs is so dirty and dusty, I booked three rooms for my family but the rooms that I stayed just barely have the shampoo and the conditioner was empty and the hand towel and the wash cloth are so old and so thin compared to Deluxe hotel at the casino place are lots nicer and cheaper to stay there. # the cost was too expensive for this type of hotel ,I don’t think we’re going to stay here again if it’s this expensive .😕

Convenient access to Interstate. Located directly across from a large Gas Station/Convenience store.Coffee maker, Microwave & Mini Fridge in room. AC worked very well. Continental Breakfast had several hot & cold options. Pet Friendly for a possible future visit. No need for a WiFi password, automatic WiFi access is provided free of charge. Free parking. Bed Linens & Towels were remarkably clean & soft.

Room keys stopped working 3 hours before check out time, AC also seemed to be on a time out system. Not enough designated handicapped parking spaces. 1 member of the front desk staff spoke zero English & relied on her child to translate our questions. There was no flavored coffee creamer nor freshly brewed coffee at the designated breakfast area, only the room had 3 small pods to make 1 cup at a time.

Everything about the room was fine, clean, comfortable. What I want to applaud is the staff, who discovered I had left behind my backpack, which was full of necessary items. They informed me by phone of my mistake and went through many calls as I tried to figure out a way to get it back. The management was able to send it back to me safe and sound and I am profoundly grateful!!

Nothing

The room was nice and spacious. The hotel was clean and nice. Lots of parking. Locates near many gas stations.

The elevator is very slow and small, even though there are only 2 floors. It's better to take the stairs. Breakfast ends at 9 a.m., which is very early. It is still a 10-15 minute drive to the airport.

The hotel was clean and the rooms were neat. We couldn't make breakfast exactly on time due to unforeseen circumstances and the receptionist was so understanding that they allowed us into the dining hall anyways.

I had previously let the hotel know that I would be using their shuttle at night and they said to call a number upon arriving at the airport. After several calls and almost an hour of waiting, a different hotel's bus was kind enough to drop us off.

The room was comfortable.

The airport shuttle service let me down. The shuttle I was told to wait for at 4:45pm at the SLC Gate 7A never showed up! After a long travel day and then waiting for 50 mins I was not very happy. I rang the quality inn again and no one really cared, just said the shuttle guy hadn't read the sheet! I was finally told someone would be there in 10-15 mins. And they were, no apology but not a good start. Once there at the quality inn happy to say everything went well after that.

They had shuttle service to the SLC airport. The location was good, close to downtown.

Nothing specifically about the room. The explanation by the staff about the waiting site at the SLC airport for the hotel shuttle was not easy to understand. He just told me it was “3B” (the airport exit “3B”), which was hard for me to understand at first.

Older hotel but very Clean and quiet.

We expected a healthy breakfast. A lack of healthy foods, mostly carbs, very little fruit and no protein foods. We stayed at this hotel because it was very close to SLC international airport, expecting a healthy breakfast for adults when we got Cheerios and donuts.