Breakfast was better than those found at other chains but not the same standard I have experienced in Asian and European hotels. Very clean. Spacious rooms. Small kitchen, etc.

Three things. 1. Annoyed that there was a $10/day parking fee that was not disclosed when we booked the hotel. We have not experienced such undisclosed fees at other booking.com brokered properties. 2. We were annoyed by being awakened during the night because of sirens from a nearby firehouse and train noise from a nearby train track. Fortunately, the front desk gave us a new room for the 2nd night of our stay. 3. The hotels refused to add Hilton Honors points to our account because we booked through Booking.com. Other hotels do so.

I like that it is pet friendly and has a fire pit in the front that stays lit.

I was not charged the rate that Booking.com gave me, which stated it covered taxes and fees. The excess was charged to my card without my approval. The front desk said that Booking.com never estimates the city tax correctly. I wonder if this location just needs to go into their account and update it themselves? There is still COVID info on the site, so that is my suspicion.

Location was great. The space in the room was great including a nice kitchen area

We booked through bookings.com while we were on the road that day and the hotel didn’t have our reservation when we arrived. The gentleman at the desk, who was patient and kind, could not do anything about it. Booking.com was difficult to reach but We finally got through to booking.com and got everything straightened out. This had nothing to do with the hotel …just wished we had booked with the hotel directly. After this horrible experience I will never use booking.com as my first option.

The pillows and mattress were comfortable and the room was large and tastefully decorated. The tv was large and swiveled easily from the seating area to the bed. The shower was clean and the water was very hot. The kitchenette was great and hat all necessities.

The room was a little dirty in spots that go unnoticed. The baseboard under the kitchenette had food on it and the carpet areas had a lot of debris near the baseboards and next to the dressers. There was only one towel regular towel but 2 hand towels and 2 washcloths for a room that had 2 queen beds.

Very impressed. Large room with comfortable bed, a good sized desk to work at and a little kitchen area. Very convenient for downtown and about 10 minutes walk from the Amtrak station. I felt very comfortable there. The breakfast buffet is comprehensive and reasonable quality. And ignore comments about being woken up by trains in the night; they're out of date as they don't blow their horns going through Charlottesville any more!

For some reason my room wasn't made up one of the days.

Staff was fantastic and friendly, nice looking hotel, decor and good breakfast.

The night we stayed a Thunder storm hit which meant we were no longer out for the evening and returned to our room only to discover we also had no tv to watch as this is satellite television. We have Direct Tv at home and switched to streaming it instead of the dish and that issue goes away. I heard many other guests complain about it as well. You should probably change that. There’s alternative options these days, why keep something that doesn’t meet your guests expectations?

Very decent suites with excellent facilities (indoor pool, extensive gym, free laundry, kitchenette). Good location just a short walk from the main street. Decent-sized room for our family of 5.

The breakfast tried hard but didn't quite deliver. The hot options (omelets and sausage bagels) were not good. The kids enjoyed the waffles and I stuck with the toast.

spacious and well equipped rooms very comfortable beds decent continental breakfast... however timing could be extended to 9.30 for leisure guests??

reception staff seemed disinterested and some sort of uniform would make them look more professional for an hotel linked to the Hilton group

The staff were all very kind and knowledgeable. The room itself was large with a kitchenette.

The cost was extremely high - this is a fine hotel to stay in, but the hotel itself is purely practical. The cost would suggest the hotel itself is a destination.

I love the layout of the rooms. They are so comfortable. The bed was super comfy too.

Breakfast was pretty mediocre. It's nice that you can use actual dishes and silverware for the meal. But if you just wanted to grab something to take back to the room, there was nothing for that.