Greeted with a smile and felt warm about the facility immediately. Check in was smooth. Had to come back downstairs to get a fork for my daughter’s noodle’s . She brought out a bowl as well and was very kind. Everyone that worked there was very hospitable and kind. The showers were installed with amenities that were top notch and felt good leaving for the day. Marked the location as a place to stop again on my way through. I travel through on many occasions and it’s a great stop for an easy ride home to PA the next day. This was one of the most enjoyable stays I have ever had . I usually leave about $5-$10 for a tip for the cleaning person . When I walked to get some ice for my drink the cleaning woman greeted me with a smile and said good morning. I felt I should pay her $20 and as me and my daughter were getting in the elevator she ran to say thank you. Amazing stay !!

Nothing

It was what we've come to expect at a Hampton Inn hotel. Two beds, no visible bed bugs. We were able to check in late when our drive took a bit longer than expected. Breakfast items ran out before we could get what we were looking for but it was fine. I'm sure if we had asked they'd have replaced what was out, but we were trying to get back on the road.

We were placed on a "Dog Floor" and the commotion of other dogs set ours off all morning starting at 6 a.m. I understand why they'd put the dogs all together, but it made sleeping past then a little difficult. The rolling door on the bathroom/closet does not offer much in terms of privacy and is quite heavy to roll. I'd rather no door on the closet and a functioning door on the bathroom.

We were forced off I95 due to rain, high winds, and finally, tornado warnings. The person who checked us in (without a reservation) was fantastic. I believe her name was Taniqua (please forgive my spelling) and she was quick to help us get checked in and was very friendly. The next morning there was a gentleman at the front desk who was equally as friendly. Our room and breakfast were perfect and we cannot thank you enough for taking us in!

Nothing

Location is right off of I95. The room was clean and very comfortable. Breakfast had numerous options and the staff was friendly going out of there way to meet our needs.

There is a dog walking area that I didn’t go in to, in really needs to be cleaned better.one other thing our toilet didn’t flush and needed to be plunged. It was before the maintenance staff was there so I took care of it.

Location, we were in town for a family member’s funeral

The pool was not working which was a drawback because we had children that were looking forward to swimming , also we had ants in room on air conditioning unit, called to front desk for ant spray and was told that they would get back to us which they never did

One ice machine was working so i had to go yo the 4th floor. I was told that this facility was just redone but did not look like it to me. Floors in bathroom missing moldings and moldings not aligned correct. Toilet paper dispenser under sink in a strange place. But room was very nice and i enjoyed my stay. The breakfast fas amazing.

Everything was fine

Staff was friendly and helpful!

What I didn't like about this is booking.com booked a duplicate reservation, For a month I have been trying to get a refund. I have called 6 times and was told something different each time. Both Raj and Wjun promised they would contact the hotel and then would issue my refund. It has still not happened, Booking.com made a mistake and not I am out $148.88 I will never use you booking again.

The staff was exceptional. Very polite and inviting. If we needed anything, they were quick to help. Housekeeping was very professional.

The parking was limited due to numerous vehicles with trailers taking up the majority of the available spaces by parking sideways without the consideration of others.

Staff was helpful, room was clean and comfortable.

When my bill came in on visa there was a charge for extras of ($17 plus) dollars which I did not use or receive. I called the front desk when I saw my visa bill and they told me it was in error and I would see a credit in two to three days. It has been over a month and I have seen nothing. That will be our last stay at any of your facilities unless I hear from someone, in spite of enjoying our stay. Roger Mercier email: [email protected] cell: 860-208-0786

Location, easy on and off I95. Breakfast was great, more than adequate. Liked the chrispy bacon. Beds very comfortable, Slept well. Very decorative modern look and feel for the room and for the hotel.

That shower was horrible. The TV did not work. After trying, made call to desk and batteries needed to be replaced on the remote. The bedside alarm clock woke us up at 6 am. Was this a joke? We did not set it and couldn't figure how to shut off!