Fantastic & friendly staff! Warm cookies at check-in… and check-out! The hotel location was convenient. The pleasant restaurant staff served amazing breakfast (our room fee included breakfast). The restaurant had a great Happy Hour which was hopping every night. The beds were very comfortable.

Although the WiFi was fast/efficient, the hotel room lacked USB outlets that we have come to expect in high-end hotel chains. And no Gideon bible to be found anywhere in the room?!

The room was very clean and comfortable, and the bathrooms were nice and spacious. It was nice and welcoming walking into the room and seeing my name on the TV when I turned it on. Made us feel welcomed as guests!

The room had no view out the window, not even partially. Looking out, you could only see the roof over the front of building holding the hvac units (I believe that's what they were?) and pipes.

The staff were very friendly and helpful. The rooms are great!

The final price on Booking.com and at Doubletree were not the same and we got charged a lot more at the hotel. But we called and worked with them and supposedly it has all been worked out so that what we paid now matches the final price given on the booking.com receipt.

Location perfect; very close to my Front Royal destination. Front desk staff exceptionally knowledgeable of the facility and the area, customer-service oriented, friendly, and responsive. Facility, including my room, was very clean and comfortable.

That I wasn't able to stay longer!!!

The hotel was beautiful, the staff was great, the room was clean and spacious, and the amenities were perfect.

Breakfast could have been better. The servers were unprepared and slow, the food came out cold the first time. Just a little more effort to having the right trained staff and this place is a 10!

Doubletree By Hilton Front Royal Blue Ridge Shadows location is excellent. It is close to the shopping center with a beautiful view. For a golf lover, you will definitely enjoy this place. The indoor pool and hot tub are a plus. The breakfast is served in a restaurant next to it with a delicious menu selection. Bonus, yummy chocolate cookies are offered upon arrival!

The automatic entrance door is noisy! Please fix it! Someone could have PTSD because of it.

The front desk staff when we arrived at 11:30PM was very helpful and kind.

There was no way to contact the hotel of our late arrival. No one picking up from the front desk. I called more than 20 times throughout the day and never got through to a person. Just voice mail. Even the person for booking (separate department) a reservation couldn't get in touch with the front desk. The glasses were never cleaned. It was placed next to the coffee maker stained with either juice or wine residue.

Sarah was very helpful, pre trip, and took very good care of us, as we were on an anniversary trip. The location was convenient and beautiful.

Very nice, no complaints

This hotel was fabulous and well worth the price. The beds and pillows were one of the most comfortable that I’ve slept on. The hotel room was clean and beautiful. The restaurant was great and reasonably priced. I wouldn’t hesitate to stay here again.

I liked everything

It was very close to my intended destination. Very clean and the staff was friendly

There’s a disconnect between online communication and on site staff. No one was aware of emails sent in reference to potential upgrades. Pool ceiling coils use a little renovation as well.