Very nice clean room, beautiful view Was happily surprised to find kitchen supplies and dishes available to us. Bed was cozy and clean. They also had free laundry facilities if desired to use them.

Staff was unsure if pool was cleaned, or being cleaned. We asked if it was open and was told it might be. Pool had orange cones around it so decided not to use it. We were told we could go across the street to use another motel's pool but it was 46° out. I wasn't taking my baby out into the cold, across the street to swim. Only to have to come out, wet in the cold to return to our room.

Wonderful, quiet location near nice restaurants. Easy to walk the area. We enjoyed renting bikes as well. Nice balcony and great ocean view. My husband worked at the "kitchen" table for several days quite comfortably and really enjoyed that view, while I enjoyed the beach. (Haha!) The desk staff was EXTREMELY helpful and friendly, especially Jonathon. Breakfast was pretty good, though not well staffed when we were there.

Main complaints are fairly minor: cramped parking garage is best only for small cars- but there IS on-sight parking; kitchen space is tight with the standing counter parallel to the stove/sink/fridge- but there IS a kitchen space, and it's fairly well equipped; bathroom really tight for larger people. Very disappointed they advertise that they have beach chairs to lend, but there was only one low one that my small, short frame could be comfortable in, and it was usually checked out. The taller camp chairs just don't work for me. We would have brought our own but since they supposedly had them, we didn't. That should be an easy, inexpensive fix that would surely be much appreciated by guests.

The location was great and the rooms are spacious and well laid out

I stayed at Ocean Key Resort across the street last summer and they use smart TVs that allow guests to log into your their own streaming services instead of cable channels. One of the televisions in my room was not working the first night but was promptly replaced in the morning. The safe was not working and there was broken glass on the floor in the seating area and in the kitchen when I arrived and since there are no housekeeping services, I had to clean the mess. The coffee machine doesn't fit on the counter where the plug is as well. I think there is room for improvement in the services you offer guests but overall it was decent.

Perfect location on the boardwalk. Plenty of local food options within walking distance. Hotel staff was very receptive to our needs. Came in the off season so the rooftop pool/restaurant was closed but there is a small restaurant/bar outside on the 7th floor. Cant comment on the food offerings but it looks like a great place to be during warmer weather!

A little outdated. The electrical sockets were either loose or coming out of the wall completely. Bathroom setup was a little different - shower/large tub in plain view as you enter the room, but toilet was by itself in an impossibly tiny closet to the right of the entrance.

View. Light that reach out the the beach area at night.

Beds hard as a rock. No one slept well.

THE VIEW. Holy moly, the view. The floor-to-ceiling windows facing the ocean. It was shoulder season, so the bugs weren't an issue, and we were able to nap to the sound of the surf. Heavenly. On a practical level, the facilities are dated but obviously well taken care of and kept very clean. The pools, exercise room, and spas were all in good working order and well-kept. We would absolutely stay again. Close to several very nice restaurants at varying price points.

The bathtub/shower lacks privacy and is something of a challenge to enter and exit. Virginia beach itself can be loud even during of the off season due to flights out of the nearby military base (not a problem with the hotel, just something to know about the town).

Staff was always friendly and responsive. Replied to requests very quickly. Location was excellent and rooms were very clean and neat.

Beds weren't comfortable (too firm for us, but it could be a matter of preference). Parking garage is tight, especially when trying to turn corners to get up or down levels. Witnessed another customer with a long vehicle scrape up the side badly. So the facility should post a length warning along with the height warning. They do have overflow Parking available very close by in an open lot that worked well for our larger vehicle. The towel bar in the bathroom was loose from the wall and some outlets were loose as well or exposed (no cover) but since they were just bought out by Hilton I think they'll probably get some renovations done.

The hotel was great, clean and awesome location, right at the beach and boardwalk, helpful staff, facilities were really nice. situated in an easy to access area with a nice restaurant across the street for breakfast, easy walk into town, and easy to find route out of town to other entertainment.

No major disappointments, garage is really tight maneuvering & parking & had a small problem finding the elevator from the garage as the door to it isn't marked, but overall any problems were minor.

The hotel is on the main strip but far from the touristy/ferris wheel area, so it’s super quiet. The beach is absolutely beautiful and well-lit. The staff were friendly and very helpful with recommendations. There’s a souvenir shop across the street and some great restaurants on each surrounding corner. This is my hotel choice for all future trips to VA Beach.

Far enough away from the noise but close enough to hit the touristy part of the road. Harbors all around so there’s always a view of *some* kind of water. The kitchen was well-appointed (full-sized fridge and coffeemaker, two-top stove, microwave and dishes/cooking supplies so ideal for a longer stay.

Enjoyed the steam room, sauna and hot tub. The staff were all friendly and helpful. The ocean view was fantastic! I would have liked to participate in some of the activities offered by the hotel but was too busy with other things to take the time.

The sliding doors on the closet wouldn't stay on their tracks. We had to get a replacement stovetop because ours wouldn't get hot enough. But the replacement came that same day and worked well. The gentleman who brought it was helpful a number of times. The door into the suite had gaps and let light and sound into the bedroom.