I had a situation my second night there; I'd left my cell phone in my nephew's car and had no way to reach him so I had a bit of a panic attack lol but Sue at the front desk let me send emails from the front desk cuz I couldn't remember my login 😱 and she let me make calls from the front desk. She was great and kept me off the ledge. Kudos to Sue!! Loved how they had extra pillows ahead of time

Had to walk to an ATM which isn't the worst thing ; kinda with there was more activity in the area cuz it's not a walk you want to make at night in a strange area...maybe have an atm on the premises?

Spacious, comfortable beds, clean, convenient location, parking, friendly and responsive staff.

The doors are quite heavy when they slam so can hear other guests come in and out. Additionally, our room was facing the highway and it was quite loud in the morning so light sleeps should avoid facing the highway.

We liked the bartender who helped us check in when we were standing in line and the one front desk staff member was busy. He suggested Green Lake for us to go SUP the next day, which was great, less crowded than Lake Union would’ve been. Wifi was good. Shower stall was large, loved the high quality toiletries. Night light in the bathroom was brilliant, so as not to wake you up with bright white light. Overall, clean, modern. Hot tub and pool were good. Gym looked fully stocked with equipment although we never used it.

Being so close to I5 meant it was noisy, even though the window doesn’t open.

The Hotel was in a safe and clean area. The bed was very comfortable and the room was spacious Easy to get to shops & restaurants with a car. Parking was plenty and free. Definitely recommend!

Security deposit was taken and it takes a while to get back.

The staff at the hotel are very welcoming. The hotel is nice, clean, and has good amenities. We stayed there because we were picking up my new rescue dog, coming on a rescue transportation bus from California to Lynnwood arriving at 5 am. We were pleased with the hotel, and would stay there again if we need to be on the mainland too early to catch a ferry from the island we live on.

Room ok, shower stays cold for 2 minutes before warming up. Breakfast smelled good, but we are at friends. Facility is kept up to white glove standards.

Room was supposed to be ADA compliant. (Given to us for luggage space) But as a former wheel chair user from injuries, I can say it's not fully ADA. There is no room next to the toilet to park a chair. Only in front of the toilet which means a complicated maneuver by yourself or lots of help from companion. Shower is not wheelchair compatible or handicap friendly. There is no way for a person to roll in, no bench to sit on to shower. No handheld shower head So not a solo ADA room. Might work with a companion and guest would need limited mobility in the legs to manage in the bathroom.

Great on both!

I asked for the top floor but got the 5th floor and would hear the above floor making noise a couple times a week.

The location was perfect for me, I was attending a conference at the Lynnwood convention center, which is just across the street. The gym was wonderful, the rooms were clean and spacious, but the staff was less than exceptional.

The staff was perceived to be put out if their chit-chatting was interrupted by work.

The room was new and clean. Everything was decorated nicely. The staff were friendly and helpful. This is strange but I liked how the shower door glided so nicely. The sheets were soft too. What else can I say? :)

The TV was not easy to work and I wound up not watching (had to call down to the front desk). I wish there were bottles of water sitting in the room. That's it. Why is this section saying I'm almost done? :)

Clean

Water pressure is low