Liked all staff except one (one with fancy nails) who was quite courteous but really not effective in solving my questions. She simply didn’t follow through on her comments. The other staff made up for her. Very clean in all areas & location better than expected relative to the price of the room.

Originally booked for 7 days but arrived one day early so registered for 8 days on arrival. Rate for eighth day created a discrepancy but was resolved after several discussions — at least the current charges to my visa appear to be reasonably within the peramiters discussed. Breakfast- eggs & sausage were in limited supply but not a major concern for me.

The room was comfortably cool and clean. After my nine hour drive across Wisconsin down from Lutsen MN it was a welcome sight. Great sleep I was satisfied and rested for next day trip on the Badger. Good breakfast.

All was fairly well remodeled. However, I did find that one of the tiles in the bathroom seemed to have a slight rough sharp edge. I was careful around it so as not to cut a bare foot on it. Should probably look at it and repair or grout more. I failed to mention it to the desk before I checked out. But overall I only needed a place to sleep without all the fuss and extreme amenities.to which you successfully provided.

Breakfast was awesome.Forgot lock for bicycles.Still there in morning.Very quiet and safe area.Staff very helpful with t.v. ( believed it was operator error)even the maids were very polite and friendly.

I think the pay should should be better for all the help.

The staff was very friendly! Our room was recently updated so it was very nice. Breakfast was great with biscuits and gravy, eggs, waffles, cereal, yogurt, breads!

We were a little leary of the downtown location, but it went well. This hotel is in the process of renovation so there are materials here and there, but out of the way!

Bed was comfortable, staff was helpful and friendly

Stairs were terrible, you need to put in an elevator, seniors have trouble going up and down stairs, second floor was only options, no first floor rooms.

They’re going through renovations. But even though parts of the hotel were still a bit dingy the room I had and the breakfast dining area were freshly remodeled.

Even though the property is downtown the very low-key nature of the store-front style street entrance made it hard to find.

The location was awesome. We could walk everywhere we needed to. We rode on our trikes and wanted to just walk after that. The beds and pillows were like home.

Maybe the breakfast items could have been more plentiful at the beginning. But still was a nice meal.

This hotel is under new management and undergoing renovation and becoming a Choice Hotel,but even with this going on,my room was clean and comfortable. Plenty of parking and the location is in the heart of downtown Manitowoc. Short walk to the Maritime Museum and the USS COBIA a WW2 submarine,worth the visit. The Staff is the best,I arrived at 930 AM,and the great gentleman at the desk got me checked in at no additional charge. He was so friendly and after driving thru Chicago during rush hour,I needed a friendly face. I will be staying here again next year.

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the breakfast was great very good selection of items,the room was clean and comfortable..

didnt like it was right off a main busy road..

Location was nice.

The metal bed frame platform/skirting. Bathroom toilet was very low to the ground.