Location! Off the interstate, so it is quiet, which is hard to find in Cheyenne. The room (both nights) was extra large and very nice. The bed was very comfortable. The facility has a very nice lounge on the property. We stayed two nights, which was not planned. The front desk staff the first night(Oct 12) was fabulous -- and actually a very large part of why we went back for a second night. The one person at the front desk on the second night(Oct 13) was not very nice, polite, or attentive -- we may not have gone back if she had been our first contact. The lounge staff was perfect in every way! The property has some rooms in separate buildings -- along with the main building.

No elevator. We stayed, both nights, in a building separate from the main building -- on the second floor.

The bed was comfortable and the huge TV was nice for watching football. Our room faced the parking lot and had a small patio with chairs just outside the room, but it wasn't very exciting to sit and look at the parking lot

The front desk wanted me to sign something agreeing to a rate that was $30 higher. When I questioned it, she said it was to cover incidentals, and that it would be refunded. The wording on what she had me sign made it look like I was agreeing to be overcharged. This was unsettling. You need to rewrite your check in form.

Nice and clean

We were assigned a room in Block 5, it was a beautiful room with a separate lounge area with comfortable seating. Bathroom was large and towels soft. We used the pool area for an hour which was good. This is more a country hotel with lots of wood panelling and oversize furniture in the main building but everything about it was just right. We liked it a lot, probably the best place we’ve stayed for the best money in 3 weeks on the road. Would have stayed longer if we could have.

There was a long wait for dinner in the restaurant but I am guessing they were understaffed and it was a Saturday night so busier than normal. Our bottle of red wine was served very cold but a misprint on the wine menu meant we waited a long time for a different wine that wasn’t available so we didn’t bother sending it back. Overall a minor niggle on a pleasant stay.

The hotel was in a nice location and the property was very nice. The pool was very nice and refreshing. The staff were very friendly and helpful. The room was comfortable and met our needs. Good value for a nice place to stay in Cheyenne.

I booked a king room, but ended up with 2 queen beds. I chose not to complain as the price was the same and that was not something I was willing to complain about. The shower spilled a lot of water into the floor because the glass did not contain the water. I didn't particularly like walking up a set of stairs to get to the room, only because we were moving and had just loaded the trailer with all our household goods and furniture, so we were quite hot and tired by the time we got to the room and the last thing I wanted to do was carry one more thing up a set of stairs. (that was purely a situational comment).

The pool and atmosphere.

That there was no lighting going up the stairs to our room and it was night. Also no pool towels when we went smoking. We went at 10am and they didn't take any out till after 1pmish. Also when I went to check in. I waited for over 30 minutes no one came till I actually called then a guy came out a near by office to answer the phone.

The room was very comfortable and clean. The place was quiet and with plenty of parking closeby.

I chose this hotel because of the reviews, location and also because at the time of reservation it showed breakfast was included for a fee which wasn't the case. That is only available to guests who schedule directly through the hotel's website. Otherwise breakfast is A la carte and not cheap at all. So when I requested to add the breakfast plan they told me I couldn't. This I think was a little deceiving for those who really would like to have their breakfast on the same premises they stay, which was a bit dissapointing.

The young woman who checked us in was delightful. Super friendly and helpful. What a nice person! Our room was beautiful with a nice little balcony and view of the pool. Parking was simple. The property is always so well-maintained and lovely. The room was very nice and very clean. The bed was super comfortable. We love staying here!

Breakfast was too expensive and there were not many Grab and Go choices. The woman who I assume was the manager was grouchy, unfriendly, and seemed very rough and rude to the young men working in the Cafe Saturday morning. I asked for napkins and she rolled her eyes at me and barked that they were "right there!" She was a grouchy troll! She made a very bad impression on my husband and me. However, the young man who actually was trying to wait on us was very sweet!!! Super friendly and helpful. But, he seemed nervous around the woman manager.

We enjoyed two evening meals, served by kind, efficient staff, which were delicious, ample portions, and nice presentation in the relaxing atmosphere of the dining room. The swimming pool area was clean, and the heated pool very nice.

We would have utilized a walking path; instead, shared the golf cart path.

I am recently handicapped due to a surgery, having the glass tunnel to get to the main hotel, meeting rooms and restaurants was wonderful! Didn’t have to go outside to attend my meetings, etc.

My handicapped shower had a tendency to spray out on the floor beyond the shower curtain. Maybe it was me, I’m pretty new with all this, but I was concerned about slipping.