Spacious room. Easy check-in and out. Very nice host which has an office on the upper floor and is available for questions during the office hours. Super clean. Comfortable bed. Well equiped kitchen. Mini market, old town and restaurants in walking distance or just a 30,000 VND Grab away. The construction works that everybody writes about didn't take place during our stay. There were just two mornings in which you could hear something going on for like 10 minutes.

Just a recommendation: A laundry hanger would be nice as we had some clothes we didn't want to put in the dryer.

Good location, walking distance to the center. The apartment was very spacious and included all facilities needed for a long stay. The weekly cleaning was great and the host was super responsive, they replied to all our queries promptly at any time of the day and late evening too.

We faced some issues with noises coming from a construction site adjacent to the property (which we were not made aware of), a water outage for a couple of days and also with the WiFi disconnecting intermittently. The host reassured us throughout our stay and made sure all concerns were raised and taken care of. The water was restored, the construction noises eventually stopped and the WiFi issue was resolved.

Central location, fully furnished with everything you need during the stay. Easy self check in/out and friendly staff. Nice rooftop place also

The window view is completely blocked on the second floor (room 201). Besides, the smell from the sewage in the bathroom is sometimes quite strong.

Large room that had more of a hotel feel than an apartment. Beds were comfortable as was the bathroom. Nice neighborhood, only a 10-15 minute walk to downtown and plenty of restaurants around.

Limited stock of nearly everything. Only two large towels but no hand towels. No kitchen towel or paper towels for drying dishes. Only 2 small cups, 2 glasses and 2 sets of cutlery, so you need to clean dishes frequently, which is annoying. Drying cabinet and other kitchen cabinets did not look very clean. There was dust on electrical outlets. No dry rack for clothes you don’t want in a dryer.

The apartment is stunningly beautiful and incredibly spacious, making our 6-night stay a blissful experience. Our host was extremely helpful in every way possible, ensuring we had everything we needed and making the check-in and check-out process very smooth. The location of the apartment is perfect – situated on a quiet street, it provides a peaceful retreat while still being within walking distance to all the bustling areas. We couldn't have asked for a better place to stay and highly recommend LIVIE to anyone looking for a fantastic accommodation experience.

The photos looked like the actual room. After you check in, you don't see the staff as it's an apartment but whatever I needed I just whatsapped the hostest and she was quick to help. My whole family booked 4 rooms for 6 days and it was in the perfect location. My family who live in Vietnam used to live across the road so it brought back alot of memories from when my grandpatents were still alive. It is above a dentist but don't let that put off. Would stay here again.

Well, everything was great really! Very spacious apartment, with all amenities in very good working condition (a/c, new tv, washer/drier, fridge, etc.). Located in a tough to beat, not noisy location. The highlight was the communication with the team handling the flats, was really attentive and next-level.

We had a mini issue that got literally fixed within hours (the excellent communication from above). Nothing apart from that.

I liked the style of the apartment. It was very comfortable and big enough. I also liked there was a washing machine with dryer. I highly recommend to stay there in Hanoi. The staff is also very friendly and helpful. We got cleaning once during the stay which is very appreciated as well.

There were just two small cups in the kitchen. There could be bigger cups too.

Large comfortable room. Excellent location in the old quarter

In order to check-in, we were sent a link the morning of our check-in with instructions to upload copies of our passports. As we were travelling, it was not possible. Since there was someone in the office when we arrived, it was not clear why this needed to be done. Also, instructions should be sent several days in advance to take into account travelling

The location was great. Just a couple of blocks south of the lake and easy to walk around to attractions. It’s outside the busy area and seems more local.

The lobby light turns off at night. Understanding they want to conserve energy, but maybe put a motion sensor switch so it’s not so creepy when you come home at night