Room was beautiful and mostly clean. The private beach is beautiful. The breakfast buffet was huge and offered something for everyone. There are a few restaurants, stalls and supermarkerts just next to the hotel. Gym was very well equipped (not just some cardio machines as in most hotels).

Laundry is very overpriced. I regret not having taken any pictures but a few spots in the room could use cleaning/refreshing, for example the silicone on the sink was a bit moldy. And for that price range it hast to be spotless for me. The staff at reception were neutral but not very friendly. But still a very good hotel and stay!

It’s big swimming pool near quiet beach. Some small local resteurant on the left side

It looks that hotel is not the newest and they maintain step by step. Staff doesn’t speak english enough even front desk you have problems to understand as well. Food in the restaurant average. I stayed 3 hotels and the best was Crown plaza. Highly recommend.

Lovely private beach and the biggest pool I have ever seen. Rooms are spacious and clean and staff are very helpful.

Cannot take your own food, beverage or alcohol into rooms. Have to use room service, in my opinion this is a money racket

nice safe beach, white sand not lots to do out there but they had free bus to sunset town and our hotel included was kiss of the sea which was really cool and the fireworks went for ages, highly recommend. Very pram friendly in sunset town and there is a nice clean market which we went to for dinner a couple of times. Easy and cheap to get grabs everywhere. The buffet had loads of options. We loved how massive the pool was attached to our room it was very unexpected and right in the beach too. The pool wrapped around the whole apartment!

They tried to charge us for beers brought at the club house put on our room and we never ate or drank there. It added 20 mins to our checkout. They didn't have the signed receipt like what we had for the 2 times we got room service. The place is a little dated and if we didn't have the room with the pool attached that we had not sure if we would have enjoyed it as much. The kitchen has no cutlery or plates so not point in have one. The main room smelt if urine like someone had peed on the carpet, they did give us a insense burner which covered up the smell. The hotel was a little date compared to the other 3 we stayed at in Vietnam. But we really did get our moneys worth just form having the pool and beach front view. Not many food options in the area.

It had direct access to the beach, the room was clean and spacious. Nice pool (but we did not have time to use). The breakfast was incredible, so many options and variety. Breakfast was an event. We were given free tickets to the Kiss of the Sea show, which was a little odd but really fun and had amazing fireworks display (better than some NYE displays across the globe). There was a good transport service to the airport and there was a free shuttle bus that took you to other locations around the area.

There were not enough beach chairs for number of guests to enjoy and there were also not enough tables to get service. There should perhaps be another method to order on your phone without a table. The service at the hotel was pretty poor. Our drinks were wrong, service was slow and sometimes rude. They ran out of beach towel and glasses for the beach.

Fantastic location and nice comfortable rooms. Buffet breakfast was good but had better. Staff very helpful. Free buses right outside very handy as are all the beach restaurants. Special thanks to the staff for the lovely cake surprise and writing in leaves in our room for my birthday. Very much appreciated. We loved the beautiful beach location and the pool even if it was a little cold. Fantastic first time stay.

The buffet just didn't really thrill any of us. There wasn't much change from one day to the other.

Staying at this hotel was an unforgettable experience. The seaside location offered breathtaking views and serene vibes, perfect for relaxation. The pools were stunning, impeccably maintained, and provided both fun and tranquility. Breakfast was a highlight, with a wide variety of fresh, delicious options to suit every palate. The ambiance throughout the hotel was exceptional—elegant, peaceful, and welcoming. Every detail contributed to a sense of luxury and comfort. I couldn’t have asked for a better getaway! Highly recommend.

Our family had an absolutely delightful stay! We were lucky enough to secure one of the penthouses, and it exceeded all our expectations in terms of comfort. The private pool was a splendid sanctuary, offering us a tranquil escape from the shared pool area, while we relished the breathtaking sea view. Our proximity to the pool, spa, beach, and club house made our stay incredibly convenient. The kid zone was a big hit with our 5-year-old daughter; she had a blast with activities like paper toy making, Little Chef, rock painting, and conical hat painting. This gave my husband and me some well-deserved relaxation time by the pool. The breakfast buffet was a true delight, boasting a diverse selection of delectable dishes. In fact, we were so impressed with the club house's menu that we rarely felt the need to venture outside the resort for meals. Our overall experience was exceptional, and we were reluctant to leave this fantastic retreat.

I can't fault this resort. It was the best we stayed in, in Vietnam

For our family of 4 (two adults, one toddler and one teenager) Superior suite was the best setting. The room had a bedroom and a leaving space with a sofa, coffee table and another big bed which was possible to separate from the rest of the room by the rolling wall. The room also had two bathrooms, all together It worked really well for one week comfortable stay. The hotel is big and was full during lunar new year but we didn’t feel crowdy (maybe couple of times at peak time at breakfast, but it wasn’t too bad). Thea area where the hotel located is new and there is no much stuff outside of the perimeter, maybe 5 restaurants and a couple of convenient shops. Anyway at some places in Phu Quoc (after we stayed at Mövenpick ) there is nothing at all outside of the hotel gate.

The beach is nice but might be a bit wavy and then waves bring some rubbish to the shore. But it can be anywhere.

Excellent beach, always cleaned by the resort team very early in the morning. I believe it would be perfect if a beach bar was located on the beach itself. The swimming pool complex is huge, with a convenient separation from the adults' ones to the children's ones. The breakfast-dedicated restaurant is second to none in cleanliness, with enormous and delicious food diversity and the capacity to handle many people very comfortably. The beach restaurant is quite good as well. The whole staff was very pleasant and ready to support you whenever needed. Finally, an extremely clean and neat balcony-equipped suite on the 10th floor, with a full front view of the swimming pool, trees, and both the sunrise and moonrise at the beach.

I believe the policy of not serving lunch at any of the two restaurants to the great majority of guests who did not opt for the not exactly costly beneficial all-inclusive package did not seem very smart to me. The fact that lunch is only served in the room(?!) from 11 am to 5:30 pm in a front-beach hotel, actually forces some guests to find out feeding and drinking options at a few very good beach clubs and independent beach-front restaurants in the range of less than a hundred meters from the hotel, as it happened to me and my wife.