Loved the place! Peaceful, full of green, nice pool, versatile breakfast, spaceous and clean room and bathroom, good wifi connection and tv, close to the beach, local markets and restaurants. But the best part was the receptionist Yen. She was truly the heart and soul of that place. Smiling, welcoming, kind and helpful. I extended my stay by 4 days as I liked the place so much.

Not much to say, some construction noise but that wasn't troubling to me

We stayed for one month and absolutely loved this place. It’s just a two-minute walk to the beach, where we often enjoyed both sunrise and the magical sunset (the water is warm and perfect for swimming). The pool is amazing as well. Yen is the heart of this place—so welcoming and kind. She helped us with tour bookings, directions, and any questions we had. Chiang, who is new to Vela, was also very friendly, and it was a pleasure greeting the staff every morning on our way to breakfast. A major highlight for me was the motorbike rental. The bike was in excellent condition, unlike my experiences at other places in Vietnam. I drove it daily for a month without any issues. We will truly miss this lovely place. Highly recommended!

The staff have been super friendly. The room was large and clean. The proximity to the narrow beach was also great. Beautiful sunsets. There are some restaurants nearby with delicious food.

The room could use some cosmetic touches. The beach was mostly clean but is very narrow and unfortunately has hardly any shady spots. The breakfast was sparse. Sometimes tour groups are accommodated here and they were already very noisy at 6am and in the pool. No one seemed to care that this noise woke everyone up in the morning.

This was my second stay because my last memory was so wonderful. It was a wonderful stay again. The staff are all so kind and wonderful. The smile of the receptionist, Ms. Yen, is a treasure of the trip. For all dog lovers, two cute and shy dogs here. They are mother and son. The mother black and white dog, named “Maiwan”, loves to be petted. Please play and pet with her. Don't worry if you don't like dogs. They understand who doesn't like dogs. They are harmless and professional in guarding the hotel. Enjoy the pool, the sea by walking, delicious breakfast and heart warming stays !!!!

Nothing

Resort is well maintained and clean. Owner and Manager are always concerned about guest's well being. Helpful also in helping you getting around. I wish to point out that the manager lady Yen is English speaking which is not always existing in Vietnam. That makes communication easy. She is always there with a smile to help or address concerns. Breakfast was included in my stay and consists of a choice of 3 out of 10 options. Pool was always clean and a pleasure to swim in. Motorbike rental available and in good condition. Best possible value.

It might have been the time of year but Ong Lang beach was almost non existing. Especially with high tide. It is very quiet. I like it. But main town is remote. You will need transportation. It can all be arranged though. So this line is more a hint then a 'didn't like'

This is a great place! Very close to a dream beach, nice restaurants and amazing massage places. The breakfast is several types of eggs, then there’s pancake, sausages, French fries and fruit. You also have a water boiler in your room so you can make your own coffee anytime. The cleaning is every other day and you get water every day. The beds were very comfy, internet almost perfect to work. But Yen from the reception was just the sweetest! So friendly! She would arrange anything you need, very sweet lady.

It’s great value for money, no complaints.

All the staff are really nice and kind. Especially Mrs Yen at the front desk, she always tries to help me with beautiful smile and Perfect English. She is really professional. The rooms are cleaned every day. You can get bottle of water ,new towel and coffee every day. The rooms are very spacious and the air conditioning works well. There is no noise all day. You can sleep quietly. I never hear any noise from next room or other.The pool is cleaned every morning, so you can use it with peace of mind. If you like sea You can go to the beach only 5min by walk.This beach is safety local kids enjoy themself and can see a beautiful sunset. You can walk to the supermarket, restaurants and cafes. It is a peaceful area, and the locals greet and smile. I was also healed by the many cute calm animals. I think I will come to Phu Quoc to stay here again and I will rent bike from here because so cheep. P.S. You can eat warm freshly cooked pho every morning. It's delicious.I enjoyed.

Nothing.

We had a wonderful and relaxing 4 night stay and Vela Phu Quoc resort. Our host Mrs Yen was so kind and welcoming. Our room was very spacious and mostly clean, even had Netflix on the TV. The breakfast was delicious! The swimming pool was well maintained and a lovely place to cool down. There were tours available and well priced motorcycle hire. Beach is only 5 minute walk away, few restaurants nearby but most are quite expensive. We would definitely stay here again if we were to return Phu Quoc.

Minibar/fridge did not work. Parts of the resort could do with some renovation, particularly the ‘fitness area’ as a lot of the equipment is damaged or doesn’t work.

I had a great time at the Vela Phu Quoc Resort. When they noticed I was travelling alone they upgrade me from a room with two single beds to a bungalow with a king size bed. Although the bungalow was not new it was very clean and had a comfortable bed. There were free amenities like coffee, tea and water refilled daily. Also the towels were fresh and refilled every day and I was allowed to take them to the beach which is just a two minute walk from the resort. The host Yen was a great help with everything like booking (cheaper) tickets, reserving tables, booking tours and taxis, just to mention a few examples. I can absolutely recommend to stay at the resort.

I liked the location. It's quiet but also close to the beach and to shops and restaurants. The room was clean and the bed was comfortable. The receptionist speaks English and always remembers to greet you by name. I had breakfast included. The food is made for you by ordering from a menu. You get given a blue slip where you write down the numbers from the menu for the food you want , your room number and table number. They then bring the food to you. The first day I ordered what would be considered as an English breakfast. The food was cooked well, especially the scrambled eggs On the second day I ordered all the Vietnamese dishes. They were really tasty. For myself I preferred the Vietnamese food over the English breakfast style, (although I still ordered the scrambled eggs and the pancakes because they are so tasty) I have a disability which limited where I could stay. The receptionist accommodated my request for a more compatible room

I had to pay extra to get a room that better suited my needs. However, I did not request in advance for accommodation of my needs. I have found it is easier to book a room for two people so that I would get a large bed to myself as my disability affects how I can move and so i need the extra space of a double or king. As I was a single person I was initially given a room with single beds. This assumption that because I am single it's ok to put me in a single bed is a very limited way of thinking.