We stayed in room 109, which was new, modern, spacious, and very clean. The bed was very comfortable. Breakfast was very basic, with the same options every day, but good. The staff were friendly and helpful. However, the main disclaimer is: DON'T BOOK THIS HOTEL IF YOU DON'T HAVE A CAR. The hotel is up in the mountains and has no access to public transport. Getting a taxi there is difficult or impossible. There are no taxis at Pas de la Casa, so if you need one, they have to come from Andorra Velha (30 - 40 min away) to pick you up and drive you on a 5-minute journey to the hotel, which costs 50 euros. The hotel offers 2 free transfers a day: one at 8:45 am to go down to town and one around 5:30 pm ish to return to the hotel. Other than that, you need to pay 25 euros for the transfer (if they are available). Despite the transportation issue, I would recommend the hotel. It has a beautiful view and offers ski-in and ski-out access if you are able to ski on blue/red pistes.

Nothing regarding the hotel, but the information about accessibility should be VERY CLEAR on their page to prevent other guest to make the same mistake, otherwise they gonna feel stuck in the hotel like us.

Position, nearly 8,000 feet up in the Pyrenees, yet only a few minutes from town by car. Staff. Fortunate to have travelled in Europe, USA, Latin America and the staff at Picmaia are hands down the best I have ever experienced. If I ran hotels I would headhunt them, every one of them. Superb. Attitude: positive, helpful, courteous, polite, just plain brilliant. Room: booked an economy room. A week before arriving wife broke her arm, was in plaster, and could not manage a bath. No problem, upgraded foc to a huge room with views to bring tears to your eyes. Food. Buffet style, more than enough in terms of quantity, plenty of variety all very well cooked. Loved the hotel and hope to return next year.

Having seen the economy room I would pay the extra and book a superior room. Well worth it.

Perfect location and easy drive to near by lifts. Clean hotel with new facilities. Cheapest ski rental in the area and you get lockers for free. really cost effective and great experience. Even the bar was nicely done with great staff helping around.

Breakfast can be improved but over all not bad.

Very interesting Hotel, in the middle of the mountains, in snow dierctly near the slopes. Please keep in mind, there are two sets of rooms: the old ones, are really something about 2-star, and the new ones, more like 4-star modern room. Depending on which room you get you may have completely different experience. I like: - Direct slope access - Winter feeling, lots of snow around (in contrast with for example Encamp) - Lounge atmosphere in lobby - View at the slopes from room - Open wardrobe - Skirent inside - Ski locker with hot air - Flexible staff - Free parking

Pretty expensive Breakfast is expensive Dirty windows Looks old outside (not inside)

A spacious room with mountain views. Extremely comfortable bed. Delicious breakfasts and dinners. Super friendly and helpful staff.

staff were incredibly attentive, friendly and helpful. The awesome lady on reception even remembered our names throughout our stay. The location is great for pretty much ski in/ski out. It was clean onde the bed was so comfy. We will be back!

Only reason I gave 9/10 instead of 10/10 was the room had very little sound proofing, so we could hear everything from rooms next door and above. Next time we just need to have a few more beers to sleep deeper or take ear plugs. We’ll still be back!

great location, next to the slopes. the team was very helpful (reception, restaurant and bar).

The person of the ski rental was little bite more “sleepy”

Franco at reception was fantastic! Very friendly, remembered our names and was very helpful. The food was great. Not 5 star, but healthy, fresh and tasty. Beds were comfy. The renovated parts of the hotel were greats

The room was a little dated but we knew that when we booked so no expectations of anything more.

Very nice staff, professional and helpful in every way. Great location for skiing with easy-access ski lockers. A comfortable room and quiet. Very clean. Easy and convenient parking outside at no extra cost.

No place in the bathroom to place own things next to the basin. No view from our particular room. A little bit too hot at night.

Everything for a good trainingcamp and also nice quiet travel. Great facilities. Excelent stay.