First of all the staff were incredibly nice and helpful. I was very surprised but by the attention they gave to all their clients, just like a 5*. Second, the beds were extremely comfortable and that was great given my mom has back pains. The pool area is beautiful, you get a nice view of the city (water not heated though). Finally, it’s all about the location. You are in the middle of everything you need (bars, restaurants, etc). Highly recommend, best value for money in my opinion!

The only negative maybe would be the bed size (we went for single beds and they were quite small) but again they were so comfortable that you don’t really care.

Great location and absolutely wonderful staff - from reception to cleaning. To say they're helpful is to say nothing. The guys answered every question and responded to every request with an amazing friendliness and patience and made sure my friends and I felt at home both in the hotel and in the city. Most of the staff speak good English, which is a very important plus in a country where English is not widely spoken. Also very good wi-fi everywhere from the room to the lobby and even in the elevator!

Everything was quite nice and everyone was doing their best, but the hotel will soon need renovation. However, the location and the staff more than compensate for any weak points and I would definitely stay there again.

The best feature of this hotel is the location you're surrounded by restaurants bars, pubs, and clubs, on the negative side it's just too close the building has no soundproofing features one can hear everything outside, and inside, if you are a light sleeper good luck getting some sleep, it's a walking distance from parks zoos and some tourist sites. The room although small had all the necessities needed safety deposit box, a nice large bathroom AC that worked daily cleaning services 24-hour security an amiable staff especially the day staff was very accommodating and friendly. Overall excellent value!

There was a small little cafeteria but the breakfast with all honesty wasn't anything appetizing I didn’t even try it. There was some dry toast some orange juice, and some percolated coffee plus the room was enclosed it felt like a dorm room. But overall I didn't care there are so many places to have breakfast and coffee, and the value of the hotel overrides any value of breakfast. This area of Palermo incorporates tourists but a lot of locals so you get to feel that you are part of the cultural experience there. What I noticed is the area night gathers in the majority a younger crowd

The hotel is very nicely located in a lively area, with restaurants, bars, and some stores. I ended up staying in a studio apartment that belongs to the hotel, located one block away. The studio was modern, clean and comfortable. The staff of the hotel was super nice and helpful. The rooftop pool was nice, even if the pool was rather small and shallow.

The tv in the studio was not working. As a small downside of being in an off site studio was that I had to walk to the hotel for breakfast, but this was not a big deal since it was close by. Breakfast was not very impressive, I must say. The price could have been lower.

The location is fantastic. The room are nice, the bathrooms are now and super equipped and the bed is soo comfortable I slept like a baby. I need to be online constantly for work and the wifi connection there was amazing. Also, the personal was super nice, I travel with my parents and we should have been in different floors but they gave me and upgrade for free so we would be in the same floor.

The only thing I can thing is a really small silly thing and is that if you put the shower too strong, water falls into the floor so if you have clothes or shoes they get wet.

Second time in Buenos Aires. This time traveling alone. Loved this hotel because it was so well located, closed to many restaurants, cafes, bars. As a solo traveler, safety is my priority and this hotel was able to provide this for me. There is FD service 24/7 and all the employees were super helpful.

The staff were very friendly, they helped me with everything I needed (including booking a taxi to the airport very early in the morning). I was concerned by all the reviews about noise, but I really had no problem with noise and honestly it was really nice to be in an active neighborhood where I didn't feel at all insecure exploring after dark. There are lots of shops, restaurants, etc around the hotel.

That I didn't have more days to explore (obviously my fault and nothing at all against the hotel)

The silent, but it's because we are used to the sound of the A/c running at home. The A/c system of the room it's very quiet, which is good for some people, but for me I can't sleep without a "white noise"

very helpful staff! they allowed me to change my room dates last min and were always helpful with our very needs. a very central location within palermo.

the bathroom is really small. and wifi doesnt work in the room.

Staff is exceptionally friendly and ready to help. Location is great. The place is really clean. Over weekends I suspect the street noise level might be a bit too much but that is not anything wrong (but be aware) as you can easily walk to a lot of bars, clubs and restaurants around.