Tucked away in Palermo, we stumbled upon a gem of a hotel that instantly caught our attention. Surrounding us, a myriad of restaurants and bars awaited, all within easy walking distance. But it was the staff who truly shone, their excellence illuminating our entire experience. Despite my struggles with the Spanish language, their patience and understanding were unwavering, adding a touch of warmth to every interaction. The hotel's charm extended even to its attached café, a perfect haven for those moments of respite. Our stay spanned four nights, during which we embraced the tranquility of the neighborhood - a peaceful oasis amidst the city's hustle and bustle. And for our journeys beyond, the convenience of Uber seamlessly whisked us away to explore other corners of this vibrant metropolis. Reflecting on those days, it's the fusion of comfortable surroundings, welcoming faces, and the stories etched into the quiet streets that compose the symphony of our Palermo sojourn.

Hotel was clean, quiet, comfortable and spacious. The front desk staff spoke excellent English. There are many cafes and restaurants about 4 blocks from the hotel, an easy and safe walk.

The bathroom was large but strangely organised which meant it was a little difficult getting in and out of the shower/bathtub. There was no bathmat provided either. We had a transfer to the airport separately organised for 8:30am. The hotel has an attached coffee shop which we were told opened at 7:30am to serve our included breakfast. Unfortunately, it was close to 8am when they actually opened but the food selection was poor and uninviting. The espresso machine was not operating at that time either.

Room was massive and beds were comfy. Plenty of space for large suitcases. There is daily complimentary service of 2 water bottles, breakfast, and a sunset glass of wine. The hotel front door is locked so you have to be buzzed in - feels secure. Has a pool and sauna, but didn't get a chance to use. Quick walk to high end shopping and restaurants. We didn't stay long in the room as we stayed overnight between 2 flights. Front desk staff was great and booked a Tango Show with dinner for us, transportation from/to airport (German was very easy to communicate with via WhatsApp), and guided us to a pharmacy and money exchange.

Had to pay a fee to check-in early. Breakfast variety is limited with one item you can order off the menus and a buffet of pastries.

The people were so kind, amazing and helpful. Appart from the lovely hotel itself with the pool, saunas and massage options (highly recommend especially after a long flight or day walking around), people working here definitely make ones stay exceptional.

It was modern and stylish. Also very clean. The staff were enjoyable to talk to and informative.

For the Sauna and Swimming pool use, a minor thing, there was no changing room but a shower in the toilet. So you had to change in the toilets. There was no hooks or shelf to put things while you changed. It would have better if there was a proper changing room.

Location (close to hot sports in Palermo SoHo) and the spa. I like the minimalistic decor.

The property needs a bit of life. It feels a bit lonely in there! They could use a restaurant for breakfast as well. The pool water needs to be skimmed often, it looks murky.

Brilliant hotel in a fantastic Pelermo location. The staff were lovely and welcoming, and came to offer food/drinks at the pool. The rooms were huge, clean and stylish. Had TV with Netflix, some toiletries, good storage and desk area. Complete control of the air con in the room. The breakfast in the cafe had nice options - fruits, pastry's, juice, coffee, with eggs to order - recommended calling to have breakfast in bed :) The swimming pool was great and just long enough to get some laps in!

Loved the hotel. Great location, nice and tasteful decor, really comfortable bed and shower. The Sauna was exceptional too.

The breakfast service was a little bit too slow. I was on vacation so it didn't bother me that much, but on a business trip that would be an issue

Central location in palermo district close to shops, cafes, restaurants, and transport. staff were helpful and friendly, and the spa had the best massage service

some street noise from supermarket/ bottle shop across the road but only early evening 6-10pm

Breakfast was delicious. A good range of food and staff were very friendly.

We tried to use the pool just after 8am to go for a swim before a long flight. Unfortunately we decided not to because it was quite dirty.