This was an 11th-hour booking for an appointment I had in the area, I'd booked elsewhere, however, the booking fell through which was disappointing, however, I'm very happy I ended up booking this place. I received a call from a lady from reception, I'm sorry I forgot her name, however, super helpful by calling regarding my possible late check-in & telling me about Sydney Water doing work out the front, which was no hassle at all. . Lastly being set back from the road it was quiet with a nice little garden area in the centre to sit and relax. I'll be booking again when I need to come back in 6 months.

The room was not to bad gave it a four out of five as it was very clean and well-appointed, the room is getting a little dated, but all things considered I would stay again

Location is handy. Room was comfortable and clean. Plenty of parking

Was disappointed to find there was no soap in the bathroom at all. The dispenser on the wall was completely empty and no other soap available. When I mentioned to the office at checkout he just said he was sorry but if I had let them know they could have arranged for it to be filled. Not sure how to do that when you are already naked and in the shower when you realise it's empty. Not a great start to the day when you can't wash properly.

We stayed at Quality Inn for a concert held at Penrith Panthers, it was the perfect location, we could walk to the concert which was about 10 minutes away. The room was small but very clean, ideally for 2 people, probably not the 4 we booked but as a family we were fine! The bathroom was clean. The front of house team was friendly and we got a complimentary paper each day which was a lovely touch. There was a tavern next door with delicious meals, and a bottle shop close by. Would recommend if you have a gig at Panthers!

The sofa bed was a bit uncomfy and would fold up on you when lying in bed. We just laughed, it wasn't a big deal, we were there to see a gig, not spend time in our room.

It was clean, comfortable and quiet, had everything we needed for an overnight stay, and was exceptionally well located for visiting relatives in a nearby suburb.

There were a few very minor maintenance issues in the room - a bedside table door was off one of its hinges and the handle on the inside of the shower door was broken - but these did not affect the amenity in any way. The entrance was a little hard to find at first due to roadworks, though of course this is beyond the control of the property.

Great location, very handy with the bistro right next door. Good size room and very comfy.

I am a big man and although the shower us also big, the door to get in it isn't. Lucky I was wet trying to get out, cause after a hot shower (where I think I expanded a bit), the idea of calling the fire brigade to get me out did cross my mind. But a successful exit was made with no outside assistance. People of more average sizes won't have the same problem, I'm sure.

Location defintely having a pub just next door super convient plus hungry jacks on the corner plus rashays and a service station and red rooster across the road made it easy to just walk where I needed

Lots of construction at the moment which was loud and made it hard to cross the roads sometimes as had some of the crossings closed off so you had to walk further down and around

The Location being right near the Motorway close to the centre of Penrith. The Room was great for the size very clean & the room was serviced every day. I especially liked the Drapes in the room made the room very dark great if needing to sleep during the day. Would definitely stay there again.

We came for the Penrith Panthers NRL grand final. The guy at reception was very friendly and welcoming. We asked for possibility of checking in early, expecting only a small chance that could happen. The guy was understanding and said he would try his best and give us a text if the room was available earlier. Only an hr later, he called to let us know we could check in. Even if early check in couldn't occur, I would have been just as happy as I knew he was genuinely going to try for us. Amazing service!

We stayed here twice during a road trip and were more than happy both times. The staff were exceptionally friendly. Finding the motel was easy as was the onsite parking. The rooms were very large, with a tv in both the bedroom and living areas. Free guest laundry is also a bonus. We would definitely stay there again.

Nothing really stood out except that maybe smoking should be away from doorways.

Beds were comfortable and warm.

Wasnt enough kitchenware for the number of guests. The cupboard door covering the fridge,was broken off its hinges. we had no hot water so couldnt shower in the unit on the morning of Saturday 27th May,and were not notified of the issue,then had to walk a way across and upstairs to another unit to shower. This was unacceptable,as the office knew of this issue beforehand, and the fact that we had to walk out in the open view of everyone,in our nightwear and the freezing cold.