Perfect location for moving around the city. Plenty of awesome food options within walking distance. For cyclists, the Rapha clubhouse is just behind the apartment (about 3mins walk away). The room was spacious and well laid out. It had all the amenities including a good sized fridge and a proper gas stove.

Laundry can be done on site but in the laundry room on a different floor. Machines are limited (2 washers and 1 dryer) so it's not so easy to get a slot to wash and dry your clothes. Sadly, my limited edition sports team jumpers went missing when someone removed my load from the dryer. Guess that was the only downside to the stay.

Lots to like! Very good location, close to a wide range of restaurants and shops. City trams are very close for quick and convenient free travel. The gym and laundry facilities in the hotel were very convenient and we used both many times. Rooms were regularly serviced. Our room was spacious and comfortable. Lots of hanging space for clothes.

Outside door to bedroom balcony needs a proper seal to minimise sound from outside. There is a roof top air conditioner unit across from hotel in Hardware St which is very loud and constant, so better soundproofing is needed. The room's aircon also required servicing - it rattled loudly when turned on.

We loved that we were upgraded to a two bedroom apartment when we'd paid for a one bedroom apartment, however I booked a room with a balcony and this apartment didn't have one. We were on the 8th floor but we could still hear the Retro club across the road, this runs only on Saturday but was very noisy with police cars coming and going all night long. After our 1st night it was very quiet. Our microwave broke but was replaced very quickly by diligent staff. I did request that we were up high but I should have mentioned that I wanted a balcony. Our stay otherwise was great -close to everything and easy to find. We didn't use the laundry facilities but they looked new and easy to use.Thank you 🤩

The fact that we didn't have a balcony. The apartment could have been cleaner, it was quite dusty nothing a duster couldn't have fixed in a few minutes -especially the entrance and bathroom 😕

The location is very convenient for restaurants, trams, train station, parks, the river and other attractions. There are supermarkets nearby where you can stock up on essentials. The hotel has a laundry room for guests. The Reception staff were always cheery and helpful. The air conditioning is quiet and effective

The rooms were "serviced" but this didn't include frequent vacuuming nor mopping. Some of the rooms - including ours are so dark that you have to have the lights on at any time of day. We didn't raise a complaint about this as we were out most of the time, but for some this could be an issue

The property was clean, well maintained, and the kitchen/living area was good. The location of this property is in Lonsdale Street, having 2 tram stops really nearby, and Melbourne Central just beside - hence all amenities and requisites are just a stone throw away. The staffs were cordial and helped in need.

The wardrobes are not having any shelf as such. I was travelling for work, so most of my coats and Suits were able to be hung on the wardrobe, but in practical circumstances, there should be few shelfs to put the folded clothes which wasn’t there. The cleaning staffs are a bit strange, and they did not clean the balcony at all, where I found flies roaming around (I didn’t used the balcony as it’s winter now). The reception being at 1st floor (not in ground floor) also makes any deliveries a bit tricky - the guest needs to come down coordinating with the delivery personnel.

One bedroom apartment with balcony (room 1502) was HUGE and had lovely views of the city. Apartment was very quiet even though it’s so close to the Hardware Lane dining area. Staff are exceptionally helpful and happy. Happy staff are an indication the place is run well. Like in many overseas hotels, reception is on level 1, so your stay feels very private. Super impressed with the Brady’s chain in general and will book this hotel again, especially if travelling with family.

Could not fault the hotel. My stay was perfect from check-in to check-out.

The location is excellent as it is really close to Bourke St Mall, Emporium and Central for shopping. There are lots of really good restaurants nearby within walking distance in Hardware Lane and around. A bus service stops right in front of the hotel and there are trams close by. Central train station is a five minute walk away. Check in was really easy and our apartment, 101, was spacious. Issues such as the room having no television or air conditioner remote when we arrived were quickly rectified.

A minor detail for light sleepers- we could hear running water off and during the night which was we think either the apartment directly above or the one next to it, it wasn’t raining.

The apartment was excellent as always, spotlessly clean, with a compact kitchen, complete with dishwasher. The shower pressure and temperature control was superb. We had a desk in what I called the dressing room where the wardrobe was situated, and if you wanted to read somewhere away from the noise of the TV in the living room, this was the place to go.

Another face washer in the bathroom would have been handy, 2 of us were staying, yet we only had 1 face washer. Plus the car parking wasn't on site, but 1 block away, with very tight entrances to some of the car parking levels.

Fantastic location across from all the Hardware Lane restaurants and in the adjacent Hardware Street, lots of cafes.The staff are very courteous and keen to help. The facilities are modest, but the price reflects this. However, even with the moderate budget, the apartments were serviced daily, which was unexpected and appreciated.

There could have been a little more basic equipment in the kitchenette, such as a breadboard, a food container or two, a fry pan lid and and an egg flip. Also, all the pillows were very high, so a mixture of heights would have been welcomed.

Such a great location and easy to find! The room was very spacious and the bed was huge! We loved that there was two different pillows/firmness to choose from and there was lots of room for storage in the bedroom. The staff we interacted with were super lovely and welcoming (Tim I think his name was - was superb during our check in). Great additions with the dishwasher and near full-sized fridge. Bathroom was clean and the shower was also great and the bath towels were huge! None of that awkward half wrap around of you're on the curvier side.

There was dust that had collected behind the bed when I went to plug my phone in - it wasn't on any surface but just be careful if you have allergies. There wasn't an in-room phone to dial reception for things like extra towels which we had to go retrieve from the lobby (not a deal breaker by any means but would have been a nice touch).